General Manager
General Manager - 0810
job description
General Manager Job Summary:
This is an excellent opportunity for the visionary who shares our “Work on the bright side®” philosophy! La Quinta Inns Suites®, a leader in the hospitality industry, is searching for an executive level General Manager. This leadership role is responsible for managing all daily hotel operations to achieve planned goals for revenue and profit while maintaining standards for guest satisfaction, employee satisfaction, quality assurance, and asset protection. Financial management skills are critical to the success of each of our managers in order to meet goals established for operational expenses and labor cost. Our General Managers are also responsible for building, training and mentoring a team of employees who strive to be the bright spot in each of our customer’s days. Other key duties include:
- Ensure guest rooms are spotlessly clean
- Ensure the physical condition of the hotel is well maintained
- Ensure safety and security training programs are completed
- Manage the frequent guest program
- In the event a guest complaint is received, the General Manger will personally respond to the guest to resolve the issue
Minimum Experience, Education, Skill Physical Requirements:
- Bachelor’s Degree in Hotel/Restaurant Management or Business is a plus. Equivalent experience is acceptable.
- 2 - 5 years prior experience as General Manager or other hotel management role is required.
- Must possess a valid driver’s license.
- Must be available to work extended hours, nights, weekends and holidays.
- Must have knowledge of a variety of computer software applications (MSWord, Excel and Outlook).
- Must have strong analytical skills and decision-making ability.
- Must be able to work independently and multi-task, prioritizing as appropriate.
- Must have effective oral and written communication skills.
- Bilingual (English/Spanish) preferred, but not required.
See Job Description
work on the bright side®
Welcome to the Bright Side® at La Quinta Inns Suites®.
Who is La Quinta?
We help brighten the day of our busy, practical, hardworking travelers and help them take care of their business or leisure travel needs. We provide the best hotel rooms, warmest hotel atmosphere and most courteous service in our market segment at every hotel, every night.
- Fastest growing limited-service hotels in the North America
- Operate and provide franchise services with over 65,000 rooms in over 700 properties
- Locations in 46 states plus Canada and Mexico under the names La Quinta Inns and La Quinta Inns Suites
- Based out of Dallas, Texas, over 9,000 employees nationwide work on the Bright Side
Our Goal, it's easy
We want for every guest to wake up on the bright side while staying at our hotel. We offer clean and comfortable guest rooms with a dose of advertising humor to help our guest feel optimistic and happy no matter what the day holds. A great portion of this comes directly from our employees attitudes. And as if that wasn’t enough, we offer our guest free Bright Side™ breakfast, free hi-speed Internet while they stay with us and comfy beds. Many of our properties include pools and well equipped work-out facilities.
What sets us apart?
Every team member plays a vital role in the success of our family and growth. We are not a conglomerate of hotels brands that make decision on panel of “experts”. We make an effort to know all our employees and help them grow through our training program. While we may be one of the largest owner-operators of hotels in North America, we are a family first.
La Quinta is proud to be the only hotel company who has been accepted as a member of AARP’s National Employer Team and the first hotel company certified as an Age Friendly Employer by RetirementJobs.com.
Our Philosophy
At La Quinta, we have a culture by which we are never satisfied. It doesn’t matter how well we have done something in the past or how well we may do it today, our goal is to continually improve. Our operating philosophy is very simple:
- Take care of our employees
- Take care of our guests
- Keep the hotels spotlessly clean and well maintained
Everything we do at La Quinta truly revolves around our people, our product and our service.
Benefits
We work just as hard to create a work environment that’s equally inviting and with many benefits:
- Medical insurance
- Dental insurance
- Life insurance
- Vision coverage
- Disability
- Paid vacation
- Tuition reimbursement
- Discounted hotel stay at all of our locations
- Flex Spending account plans
- 401K