German CRM Job in London, London UK

Monster

Propel

About the Job

Calling all online gaming candidates for the German market, we have a great new German CRM job with a fun and award winning company for you, based in Central London to start asap! This company are a hugely successful gaming company and due to continued growth they are looking for a German CRM to join their friendly team, delivering great customer retention and acquisition campaigns and providing a first class user experience and customer service for the German market.Job title: German CRMSalary: up to £23kLocation: Central LondonThis is a great CRM job, working on a top Casino site for the German market based in central London. Reporting in to the CRM Manager, you will be responsible for creating, planning and delivering a range of Customer Retention Management activities.You will work on the Casino site, prepare and send out email newsletters to segmented audiences, monitor player behaviour and provide support to customers across phone, live chat and email enquiries. Part of the role will be to increase product awareness with players and provide a first class experience to them when using the site.We are looking for an organised person, with sound communication skills and ideally an interest in the online gaming industry. We need you to be fluent in German with some experience of CRM campaigns and Excel.Day to Day Tasks: Be a customer champion for the businessCreate, plan and deliver targeted CRM campaigns including emails and site contentProvide player supportMonitor blogs and forums, increase product awareness with players The person:Fluent in German and EnglishExcellent verbal and written communication skillsPrevious experience in a customer support roleUse of Excel, Word, HTML a plus but not essential as training providedExperience in delivering email newslettersAn interest in gaming This is a fantastic CRM opportunity which is not to be missed, apply now!

March 10, 2009 • Tags: , • Posted in: General