Global Training Manager – Investment Banking recruitment

Global Training Manager, KYC Services, Team Leadership, Matrix Management, Stakeholder Management, Training plans, Influencing, Negotiating, Investment Banking.

Opportunity to join a leading Investment Bank as a Global Training Manager for KYC Services, to develop, implement, maintain and deliver a high quality, globally consistent, accredited training program for all levels of KYC Services staff globally.

Candidates must have significant experience of developing and implementing training across multiple functions and geographies. While KYC / AML exposure is preferred it is not necessarily required. Experience of training for a control function is expected.

You will be joining an area of the bank that has been tasked with creating a KYC Services function to provide a consistent approach for KYC across the 87 countries of the Group for Global Banking and Markets clients as part of a major global project.

Responsibilities will include developing, implementing and managing a globally consistent training programme for KYC Services staff globally. This will require building positive relationships with key stakeholders within KYCS, the Business, Compliance, Product functions and Global Banking etc.

High standards of client service are demanded, ensuring that all internal (eg Risk) and external (eg Compliance) standards requirements are met in full, utilising a combination of onshore and offshore resource managed as a single global team.

Further respnsibilities will include providing thought leadership within KYC Services in the field of learning and development, establishing a globally consistent training model for all KYC staff globally,
working with global and local Compliance and KYC Policy Managers, build and maintain technical and knowledge based training modules on KYC for different roles and levels of staff within KYC and
develop and maintain an accreditation process for initial and ongoing refresher training and ensure appropriate training records are maintained.