GPS Tracking Equipment Installation & Service Technicians
Installation Service Technicians
MAJOR FUNCTION:
GPS Tracking Equipment Installation Service Technicians - Des Moines, IA
SPECIFIC DUTIES:
This position is primarily responsible for the installation and repair of GPS Tracking Equipment into customer fleet vehicles. Ensures each customer receives the highest level of support.
The successful candidate must ensure work is performed to the highest standards and all scheduled appointments are met. This position requires excellent customer service skills and professionalism at all times. Outdoor work required regularly in all weather conditions.
Ensure high quality installations to new and existing customers.
Provide exceptional levels of maintenance, troubleshooting and support for existing customers, in a punctual and efficient manner.
Provide courteous, well-presented and informed customer care, whenever possible, meeting all customer requirements and queries and solving all customer problems on-site.
Monitor and verify that all paperwork is complete, accurate and provided on a timely basis.
Accountable for assigned field inventory.
Accountable for assigned company vehicle, laptop, phone, uniforms, and other equipment.
Approx 40% overnight and out of town travel required.
Come be a part of a GREAT team!
REQUIREMENTS:
This position requires comprehensive automotive or electrical/electronics experience. We will provide all specific product training.
Above average computer skills (Microsoft Office applications)
Excellent administrative skills
Attention to detail along with strong problem solving skills
Good communication skills (oral and written)
Punctuality Mandatory
We provide superior support for our Field Techs.