Group Technology & Operations – Project Manager, Change The Bank (VP) recruitment
About Deutsche Bank
A Passion to Perform. It’s what drives us. More than a claim, this describes the way we do business. We’re committed to being the best financial services provider in the world, balancing passion with precision to deliver superior solutions for our clients. This is made possible by our people: agile minds, able to see beyond the obvious and act effectively in an ever-changing global business landscape. As you’ll discover, our culture supports this. Diverse, international and shaped by a variety of different perspectives, we’re driven by a shared sense of purpose. At every level agile thinking is nurtured. And at every level agile minds are rewarded with competitive pay, support and opportunities to excel.
About Group Technology Operations
The strength of technology and operations is present in everything we achieve. Delivering tailored information technology and seamless transaction solutions is essential to Deutsche Bank's global resilience. Pioneering technologies and reengineering processes, we combine exceptional levels of innovation with world-class client service.
Our division designs and develops the systems, software and solutions that make millisecond transaction times cost-effective and reliable. Every second, we face the technological and logistical challenges implicit in growth, market change and constant competition.
Role Description – Summary
A project is a temporary endeavour established to produce a specific deliverable. The Project Manager is responsible and accountable for the delivery of agreed project outputs to the agreed time, cost and quality parameters within the agreed scope. The Project Manager will manage and coordinate the activity of specialists, technicians and analysts to ensure that tasks are performed that result in the project deliverable. Where a project forms part of a wider programme, the project manager will have a reporting line to a Programme Manager.
Responsibilities
• Lead the GBS Debt Change the Bank (CTB) team based in Singapore- consisting of 2 BA/PM. The team is responsible for covering GBS Client Services (Sales Support) with people located in Singapore and Tokyo.
• Program Manage the overall 2012 Book of Work which encompasses Client On Boarding, Sales Support and eCommerce.
• The primary function of the role is to make effective use of resources and deliver the committed Book of Work/Client Services business local initiatives while managing business expectations. Projects undertaken are either change initiative driven by GBS or New Business initiatives which impact GBS processes.
• Support GBS change activities in Singapore and Japan, partnering with Client Services team lead to maximise cross products deliverables and benefits
• Liaison with other partners in DB including IT, LRC Operations and Compliance to ensure best delivery
• Support and contribute to assessment and prioritisation of activities including new projects, engineering and related initiatives
• Ensure Global programmes have appropriate regional visibility and engagement from users/stakeholders
• Ensure the project and associated business case are scoped, initiated and approved according to required procedures
• Ensure the project is planned in a manner that delivers to the required cost and quality and within the agreed scope, including appropriate milestone definition, work breakdown structure, dependencies, and assumptions
• Ensure the project is resourced appropriately
• Ensure the project work is executed and implemented according to the plan or any agreed changes to the plan and according to agreed project management standards
• Ensure relevant and appropriate analysis, management information, and reporting is provided
• Ensure that requirements, plans, risks, issues, actions, costs, schedules, benefits, and other related project artefacts are documented and tracked
• Ensure that appropriate meetings are held and that outputs and artefacts are produced and distributed. Chair the relevant meetings
• Utilize the relevant governance bodies / steering committees for the purpose they are established
• Ensure that the project work is compliant with documented standards, templates, and frameworks, and captured in agreed toolsets
• Ensure project stakeholder awareness, engagement, and communication
• Analyse and identify possible risks and issues that could impact delivery and either resolve them or escalate as appropriate
• Proposal to adjust financial plan, when better insight reveals more appropriate costs
• Ensure the project spends according to the agreed financial plan
• Manage project team members consistent with our management principles
• Where applicable provide other relevant support as required by the programme manager
• Ensure the project closes according to required procedures
People Management
• Supports the development of an environment where people management and development is the number one priority. Coaches direct reports and others in the organisation, as appropriate
• Actively supports the GTO strategy, plans and values, contributing to the achievement of a high performance culture
• Takes ownership for own career management, seeking opportunities for continuous development of personal capability and improved performance contribution
• Acts as a role model for new employees, providing help and support to facilitate early integration and assimilation of their new environment
• Supports tough people decisions to ensure people performance is aligned with organisation imperatives and needs. Addresses individual performance issues, where necessary, to drive for high performance
Relationship Management
• With key stakeholders in Front Office, Middle office, Sales Support and Operations and BAC via periodic status/governance meetings
• Hold IT prioritization meetings
• Attend global calls on strategic projects and ongoing releases to ensure AsiaPac representation and voice regional concerns/issues
Requirements
• Undergraduate Degree from an accredited college or university (or equivalent diploma / work experience)
• Professional qualification in Prince2 and/or PMI Project Management Professional (PMP)
• Where applicable, qualification as PMI Agile Certified Practitioner (PMI-ACP), PMI Scheduling Professional (PMI-SP) or PMI Risk Management Professional (PMI-RMP)
• Demonstrable experience in leading projects to successful conclusions
• Experience in a management role with PL accountability
• Experience in developing and tracking financial business cases
• Relevant experience working in the Financial Services industry
• Proven ability to effectively assess and mitigate project risks and dependencies
• Experienced in effectively communicating with and positively influencing project stakeholders and team members
• Appropriate domain expertise
• Knowledge of Trading operations and/or Sales experience including knowledge of the core business lines, products, processes and systems
• Experience of managing engineering processes including different methodologies and strategies for driving process change in large complex organisations
• Experience in Lean process management, including Lean training and 6 Sigma training / certification
• Programme management experience including reporting, budgeting, forecasting, prioritising resources and deliverables, and driving continuous improvement
About the Rewards you can expect
Deutsche Bank offers a challenging and rewarding career where your contribution is valued and rewarded. We have an inclusive and friendly working environment coupled with excellent facilities and benefits.
Deutsche Bank is an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, color, sexual orientation or disability.
See more at db.com/careers