HEAD OF DIRECT SALES recruitment
Our leading financial services provider offers international and private banking, wealth planning, trust and fiduciary services to a range of private and intermediary clients globally. Continuously striving to set new standards in wealth management, they currently have a requirement for a Head of Direct Sales to lead their sales and relationship management teams within their Stockbroking business.
Core Responsibilities:
- The Head of Direct Sales will be responsible for the delivery of the client facing engagement model, designed to maximise revenue delivery and provide world class client service their most valuable clients.
- The role holder will lead the telephone based sales and relationship management function, with a view to expanding existing services and identifying new revenue streams for the business.
- This will involve both day to day and strategic management of the high value client segments and the specialist teams that will be assigned to this client group.
- The role holder will be creative and innovative, have strong knowledge of markets, competitors and client demand and will deliver a model client interaction framework to both deliver first class results and develop the specialist teams.
- The role holder will be responsible to the Head of Stockbroking and will provide clear business direction and drive performance to optimise results.
- They will lead their direct reports to ensure the team's product knowledge; client interactions and market awareness are continually enhanced through coaching and development.
- The role holder will deliver a powerful vision of success and demonstrate strength in leadership while guiding the team through challenge and growth. They will be instrumental in achieving quality results and improving the performance of our people through effective performance management to allow them to deliver the required revenue targets and enhance the client experience we deliver.
- The role holder will liaise strongly across our business areas with particular focus on Client Service Teams, Marketing and Investment Strategy departments as well as Compliance and Risk.
- The role holder will develop business strategy and lead innovative projects to develop revenue opportunity streams and enhance client experience whilst streamlining internal processes to improve and deliver key efficiencies
Core Skills:
- The successful candidate will have a proven track record of sales management and of managing multiple teams. Desirable is a good knowledge of stockmarkets, trading and client insight in order to drive a strategy of sales activity to benefit the client. The right candidate will have knowledge of the data protection act/financial services authority and equivalent local legislation, to ensure compliance with the Bank's regulatory requirements.
- Whilst no specific qualifications are required, the right candidate will have a first class general academic track record and it is desirable to have experience in financial services or investment qualifications. Aptitude in numeracy is required.
- The successful candidate will have the ability to motivate and lead, with a focus on continuous team improvement and a strong desire to develop and evolve the business.
- You will be action oriented, with a focus on continuous improvement in all areas of work and will be able to deliver quality results, with a challenging but positive and influential style.
- The candidate will also require strong knowledge of the UK/Global economic and political conditions, current affairs and competitor activity and the implications of these on our clients, The candidate will have proven successful experience in a front line team leadership role of multiple teams, with exposure to a high value client segment, ideally phone based.
July 1, 2012
• Tags: HEAD OF DIRECT SALES recruitment, Sales & Marketing careers in the UK • Posted in: Financial