Head of High Exposure Mortgage Arrears Team recruitment
Head of High Exposure Mortgage Arrears Team
Location: Dublin (Primary)
Remuneration Benefits:
- Salary: €120k+
- Car Allowance
- Other Senior Manager benefits
The management of mortgage arrears is a key priority for our client – well-known Irish bank.
The area is responsible for the management of mortgage arrears and is critical to the implementation of the Groups Mortgage Arrears Resolution Strategy (MARS). In this context we are seeking to expand the Management team.
We are focused on the implementation of new customer interventions and strategies as part of MARS and offer a great opportunity for the right person with energy and drive to excel in a high profile, critically important area.
Key Responsibilities:
- On-going management of the high exposure (€1m) mortgage arrears cases including:
- Dealing with customers either directly or through the business banking relationship managers in relation to their mortgage arrears
- Liaising with Retail Credit to agree appropriate treatment strategies for cases.
- Ensuring appropriate level of provisions on accounts where losses are anticipated
- Management of residual unsecured debt cases following property sales
- Develop strong and lasting partnerships with the key stakeholders in the Retail Network, Consumer Banking, Business Banking and Retail Credit.
- Lead, manage and develop team to ensure optimal levels of performance
Essential Key Requirements:
- Ability to establish professional credibility and influence at a senior level across the group. A proven track record in leadership and people management.
- Ability to manage and direct a large case workload, deliver consistent solutions and work effectively in a challenging environment.
- Strong credit analysis skills and experience, supported by excellent written and verbal communication skills.
- Proven business acumen with a track record in assessing credit strategies, reviewing alternative debt recovery mechanisms and determining the most appropriate customer approach.
- Capacity to apply mortgage forbearance strategy and policy within the business as appropriate.
Desirable Key Requirements:
- A relevant minimum competency qualification or accreditation while not essential would be beneficial.
Contact: Eoin Blake 01 6610444 eblake@lincoln.ie