Head of KYC Services (VP Level) recruitment
Key Responsibilities:
• To ensure delivery of a timely and quality KYC service to the Bank in conjunction with production functions (new business, renewals, remediation)
• To work collectively with production functions to ensure consistent ability to meet standards and expectations in terms of performance and risk
• To manage the team locally in coordination with production functions who have ultimate ownership of resources, help optimize utilization of local resources, support talent development across all team members and ensures adequate skills are present to meet job requirements at all times
• To provide on-site oversight of the day-to-day work, drive the escalation processes with Front Office and regional Compliance
• Oversee the roll out of the new KYC platform to the region in conjunction with Change Management resources, serving a key point of escalation for stakeholders and project participants
Experience and Qualifications required:
• This is a VP level role heavily focused on facing stakeholders and facilitating change therefore requiring robust management, operational and project experience in line with the size and stakes of the function
• Background in wholesale banking with relevant experience in KYC, client on boarding, or customer risk management discipline. Alternatively or in addition experience in a client support / service role is a positive.
• Experience in interacting directly with senior business leaders and articulating problems/solutions at management level
• Good understanding of the wholesale business and how it operates, experience in managing expectations from business and control functions
• Good to strong understanding of the Compliance regulatory framework and its application to the wholesale banking environment – specific knowledge of AML a plus
• International experience in working in different countries or relevant exposure to various environment / cultures is a pre-requisite