Help Desk Agents Job in Orlando, Florida Us

Connexion Systems Engineering, a Boston based IT and Engineering Solutions Company immediately seeks individuals with the following skills:

 

Job# 13923A

 

Help Desk Agents

 

US Citizens ONLY

 

Tier 1 help desk support

Customer Service: including customer-oriented telephone and email/chat abilities that respond quickly, competently and patiently to customer requests

Problem solving: gathering information, evaluating options and offering good solutions

Product and technical knowledge: understanding the overall systems environment, such as system maintenance, workstation support, Internet connectivity

2 years plus break fix/helpdesk experience

Must have good communication skills

Working in a Call Center environment

 

When responding to this job posting you MUST include the Job# and Job Title in your subject line.

 

Duration:   6 months +

 

Rate             open

 

Locations:  Orlando, FL

 

Contact Info:

Ken DiMaggio

ConneXion Systems Engineering

490 Boston Post Road

Sudbury, MA 01776

978-579-0030

ken.dimaggio@csetalent.com