Home insurance sales advisor
My client has a new job opportunity working in Bournemouth as a sales advisor making sure that their customers are provided with the best home insurance policy for them.
As a Sales Advisor you’ll make sure that our customers receive the best policy to safeguard their precious home and belongings.
It’s a highly satisfying role putting customers first. You’ll work closely with your colleagues to make us easy and enjoyable to do business with. And that’s how you’ll help us become the best bank for customers. There's no cold calling. Our customers will call you. And you’ll be there to offer them support steer them in the right direction.
You'll love to talk and will use positive and persuasive conversation over the telephone to build relationships with your customers, while achieving individual and business targets. Previous experience in sales/insurance is a plus but not essential as you’ll receive the training you need to reach your full potential. Training lasts between 5 -10 weeks, depending on whether you initially join our sales or retention team. And there’s plenty of support from those around you.
As a committed, dedicated member of our team you’ll work 35 hours per week across a variety of shifts on a rota basis, Monday to Friday 8am – 8pm, and Saturday 8am – 4pm.
Our Bournemouth contact centre has a great atmosphere and plenty of opportunities to advance your career. You’ll also enjoy a great benefits package including performance bonus, 22 days holiday and contributory pension scheme. What’s more, we offer a flexible package that allows you to choose cash or pick from a range of options including retail discount vouchers and private medical insurance. So whatever you choose, your future’s looking great. And when all the hard work is done you can unwind in the on-site gym or take a break in the coffee shop.
Key accountabilities
Consistently achieves / exceeds all individually agreed personal targets to deliver business sales, retention and service measures
Takes ownership to deliver the operational requirements of risk management through quality performance
Utilises various IT applications to provide the highest level of service to each customer
To be a true advocate of our business vision values, demonstrating this at each interaction with colleagues and customers alike
Takes responsibility to manage own performance and self-development, actively supports a process of continuous improvement, ensuring that wider business needs are met
Ensure that systems, FSA requirements and multiple branded product knowledge are always kept up to date.
Ability to use customer, multiple brand and product information persuasively, to influence customer decisions in an assertive and professional manner
Adhere to TCF principles by building relationships with customers to understand their personal requirements whilst offering the right product(s) and solution(s) every time
Positively represents the companies diverse range of products and services, advocating and promoting features and benefits that will support the customer's requirements
Use your best judgement to make the right decisions on the most effective mediums by which to secure a sale or retention business, including outbound calling
Deliver a simple, efficient and straightforward customer experience with a high level of attention to detail and accuracy, aiming to meet the customer’s needs on the first call
If you are interested please apply in the usual way with your CV or if you have any questions, please contact Dave Povey on 01202 048612.
This job may close shortly as interviews are being conducted daily upon receipt so act now if you think this is the right job for you.
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