Information Systems Technician Job in Las Cruces, New Mexico US
Information Systems Technician
Description: Information Systems Technician Job Code:HITS02151044 Job Description:Provides operational support for mission critical systems. Supports a 24x7 operations center working day/night. Serves as a first level service desk technician who records and identifies issues, attempts a first-call resolution to the issue, and assigns it to an appropriate workgroup if unable to resolve. Updates existing incident and service requests in the Service Manager system. Interacts with Engineering Subject Matter Experts (SMEs) to restore service and/or identify and correct system problems. Performs system backups - restores systems from backups. Creates and maintains user profiles and accounts-User Account Management. Monitors network and system activity and troubleshoots outages. Executes procedures, in a sequential order to maintain system operations. Shift work is required. Qualifications:Requires a High School diploma or a minimum of 4 years experience, or 2 years post secondary/AA-AS degree plus 0-2 years experience . Proficient in Microsoft Office. A candidate must have an ability to communicate effectively (oral and written) and to collaborate work in a team environment. This position requires the candidate to already possess an active TS/SCI clearance and to maintain the clearance. By submitting your rsum for this position, you understand and agree that Harris Corporation may share your rsum, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. Requirements: Expertise IS Education High School (or equivalent work experience) JobType Full Time Locale USA - NM - Las Cruces Preferred Language English