INSTITUTIONAL FIXED INCOME RELATIONSHIP MANAGER, CFA
The successful candidate is expected to perform the following duties…
- Client Relationships – maintenance of existing and new client relationships through day-to-day liaison, participation at client meetings and conference calls.
- Maintaining complete records of all communication with clients and prospects, including hard copy correspondence, electronic messages, notes of telephone calls and minutes of meetings, using the CRM system.
- Working closely with Investment teams, Sales team, Fund Distribution Management, Client Reporting and other infrastructure teams (Compliance, legal and middle office functions) to ensure client queries are answered diligently and efficiently.
- Working closely with administrators on the funds, the Fund Distribution Management team and the Account Activity Management team to ensure efficient set-up and take-on of new clients. Familiarity with due diligence requirements and KYC procedures is important. Following take on, ensure all client requirements are understood and fulfilled.
- Ensure Due Diligence on new and existing distributors is completed.
- Ensure ongoing due diligence for any segregated clients.
- Liaising with prospective clients in their due diligence of existing clients and consultants in order to build and strengthen relationships.
- Prepare for client meetings ensuring significant investors and clients have bespoke presentations and agenda’s met.
- Ensure frequent proactive communication with clients to understand needs and concerns and be able to identify opportunities to cross-sell or where a client maybe at risk (working with sales in these situations).
- Ensure investment and product knowledge is up to date
- Ensure all activity in the AUM system associated with clients/investors in specified regions are correctly identified and allocated (both fund and segregated clients)
- Managing ongoing client activity on segregated accounts including but not limited to managing cashflows, monitoring guidelines including changes, in accordance with the requirements of the IMA.
- Working with compliance and legal teams, including but not limited to; raising issues/complaints, monitoring and notifying of breaches and ensuring correct action is undertaken, ensuring all marketing materials are approved and correct legal documentation in place. This includes ensuring all side letters are reviewed by the appropriate teams and logs are kept of requirements.
- Working with Fund Distribution Management and Sales to set up new distribution and rebate agreements and processing any changes to them.
- Working closely with Client Reporting team to ensure all clients’ requirements and deadlines are met. Checking and adapting reports as they are produced and ensuring they are distributed in a timely manner.
- Work with Head of CRM on implementing client service initiatives.
Experience:
- Experience of working in Asset Management in a similar Institutional Relationship Management role
- Fixed Income experience may be advantageous (preferably credit and an understanding of key fixed income drivers and economic fundamentals)
- Degree educated, or equivalent
- CFA qualified/ Studying for the CFA or equivalent
Job Ref: AMPRWFIXRM
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