Integration Engineer
Integration Engineer
Role:
You will work closely with our clients which are major banks and hedge funds. As a technical associate in the Integration team you will gather and confirm project requirements, prepare reference for users, provide internal and external training, advise on best practices and take a central role in client-site implementation, integration, assistance and support.
The Integration team is in charge of incorporating the software into the Information Systems Framework of our Capital Markets customers.
Throughout the lifecycle of the product, from pre-sales support to implementation as well as training and product support, integration associates are our clients' trusted IT partners. They deliver innovative solutions and provide state-of-the-art recommendations.
Responsibilities:
- Create interfaces from our application suite to other applications and services
- Support clients using our integration tools and APIs
- Provide professional consulting services to customers throughout the full product lifecycle including pre-sale, system presentation, development, installation, training, updates, production support
- Professionally manage relationships with customers and intermediaries
- Work with the development team to guide application suite evolution
- Enhance integration tools
- Assess the relevance of client needs and anticipate and address client needs based on mastery of platform and client activity.
- Ensure successful follow up of client cases, from notification to resolution and validation
- Monitor priorities, clarity and precision of documentation
- Define testing procedures and protocols
Requirements:
- Bachelors or Masters degree in Computer Science, Computer Engineering, Computational Mathematics, Cognitive Science, or related technical fields and an intereset in financial markets.
- Experience in developing and supporting software is a big plus.
- Personal commitment, effort, motivation and initiative in all aspects of work
- Willingness to display flexibility in a fast-paced, ever-changing working environment
Knowledge in these areas is required:
- XML and related suite of technologies (XSL, DOM)
- Java or C/C++
- Relational Databases, Good knowledge of SQL (Oracle and Sybase preferred)
- Unix or Linux and Windows Operating systems
- JavaScript or other scripting languages such as Perl or UNIX Shell Scripting
- Experience in technology use within the Financial Markets
The ideal candidate will demonstrate:
- Ability to prioritize tasks, to ensure deadlines are achieved
- Ability to quickly understand business and technical requirements
- Rigorous written and spoken communication
- Willingness to travel as required, with a New York base
- Ability to collaborate with multiple teams on all sides for resolving issues
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