Intranet Developer/Help Desk Coordinator Job in 10583, New York US

Intranet Developer/Help Desk Technician

About the Job

Apple Bank, a NYC based savings bank is searching for an Intranet Developer and Help Desk support technician for its Technical Support department.  The department provides an Intranet portal to over 750 users located in 50 branch and back office locations in the metropolitan area.

Reporting to the Technical Support officer, the candidate will perform maintenance and enhancements to existing intranet applications.  Will assist the Help Desk function by providing remote support to end-users.  This includes installing, troubleshooting and resolving software, hardware and networking issues.

Qualifications and Abilities

·         1 year working experience OR have taken relevant school courses

·         PHP/MySQL experience

·         Experience writing HTML, CSS, Java Script and VBScript preferred

·         Windows shell scripting (batch files) experience a plus

·         Excellent communications skills; oral and written

·         Strong interpersonal skills with a focus on customer service

·         Ability to present ideas in a user-friendly language

Responsibilities

·         Completes programming necessary to enhance and implement new and existing intranet applications.

·         Conducts testing for applications prior to implementation.

·         Writes technical and procedural documentation.

·         Uses various scripting technologies to automate tasks.

·         Enhances job knowledge and technical skills by researching new Intranet technologies and software products.

·         Ability to prioritize multiple projects or assigned Help Desk requests.

·         Place and monitor service calls for workstations, servers and printers.

·         Scheduled weekend and after-hour availability for "on call" support and projects

·         Perform other duties as assigned.

·         Occasional travel to Apple Bank locations will be required.

To apply, please visit the link below:

http://tbe.taleo.net/NA9/ats/careers/requisition.jsp?org=APPLEBANKcws=6rid=250

Apple Bank offers medical, dental, 401k and tuition reimbursement to full time employees.

EOE M/F/D/V