IT Manager

Our people help make Progressive a successful, energetic, forward-moving organization. Time after time, we have turned the insurance industry upside down through our innovative services and use of technology.  Working at Progressive means having extensive career path opportunities and the chance to work with diverse, bright colleagues in a dynamic atmosphere where results are rewarded. As the fourth largest auto insurer in the country, we have a reputation for being a company doing business the right way with solid core values. Come join a team of enthusiastic people who are changing the insurance industry one big idea at a time.

This position is responsible for managing individuals involved in the activities of developing, designing, debugging, installing, modifying, testing, analyzing or maintaining applications programs, operating systems, systems software, or voice/data communications systems.
Projects software and hardware requirements in conjunction with other IT Managers. Ensures effective coordination and technical support between programmers, developers, testers, interfacing system groups, and end users. Oversees the analysis and evaluation of current or proposed technology-related solutions that address business problems. Ensures adherence to quality standards. Evaluates and implements methods to maximize group efficiency. Prepares activity and progress reports regarding group or project status. Provides input for process standards, and ensures proper processes are in place to guide the consistent documentation and delivery of end user needs. Consistently demonstrates knowledge of managerial concepts, practices, and procedures through the leadership of programming, testing, or hardware resources. Works effectively with several levels of management by independently solving problems and making decisions. Knows when to involve the appropriate management levels on more complex issues.

KNOWLEDGE, SKILLS EXPERIENCE:
- Bachelor's degree in an IT discipline, which could include computer science or MIS OR at least four years of experience in a professional IT-related role.
- At least eight to 10 years of related work experience in IT, including successful experience leading or managing a team of technical resources.
- Excellent interpersonal and communication skills with the ability to interact effectively with others, including senior management.
- Proven organizational and planning skills.
- Demonstrated analytical and problem solving abilities.
- Experience coaching and/or mentoring others for improved performance and career success, which includes the ability to take proactive actions to address issues that may impact team performance.
- Proven experience influencing the outcome of events to achieve desired results.
- Ability to successfully manage/oversee multiple projects/tasks simultaneously.
- Known as a positive role model of company direction and policies.
- Ability to perform effectively under pressure or opposition.

Progressive is a place where you are celebrated for the person you are, the ideas you bring and the energy you invest.

Apply now to find out what it's like to be a part of this exceptional group of collegial individuals or “Explore your Progressive Side” by visiting us jobs.progressive.com.  Once you complete your application, you'll be able to monitor your status in the hiring process by logging back into your profile at any time.  A representative from our Talent Advisor Group will be in touch if you are under consideration and moving forward in the process. Equal Opportunity Employer, M/F/D/V.