IT Manager Job in Boston 02116, Massachusetts Us

 

The Company

As a leader and innovator in the health club industry for over 30 years, Healthworks is a technological leader in the fitness industry and has been recognized as the best health club in Boston, voted one of the top 10 gyms in the country and named the “Best Women Only Gym in America” in 2010 by Fitness Magazine.  Our members are not only raving fans, but so is our staff.  They are passionate about and care deeply about our mission, get real satisfaction from their jobs, and believe strongly that Healthworks is a fun place to work, makes a difference in the world, and delivers on the promises it makes to its customers.   If you want to work in a fast-paced, growing company focused on excellence and innovation, then Healthworks is the place for you!

The Job

The IT Manager plays a key role in the success of the company by supporting, implementing and upgrading Healthworks’ business applications, databases, servers, desktops and network, all of which are essential to the efficient operation of the business.

 

Principal responsibilities include:

•                    Subject Mater Expert (SME) for our in-house Membership Management System (Motionsoft eClub with MS SQLServer), our Fitness Management System (Mind Body Online), Sales Software (InTouch), and document storage solution (Treeno) responsible for supporting and training users and configuring, monitoring, optimizing and upgrading the systems.

•                    Administrating (Maintain, Upgrade, Configure, Secure, etc) Windows Servers, Microsoft Active Directory, our company email (Microsoft Exchange) and other applications servers as needed (e.g. Microsoft Dynamics, Paychex, PC Charge, Symantec End Point Protection, file servers, print servers, WordPress, MySQL, Bugzilla, etc).

•                    Administrating (Install, Upgrade, Secure, Troubleshoot, etc) workstations at all locations.

•                    Administer network, network devices and phones across all locations.

•                    Conduct research on system upgrades to determine feasibility, cost, time required, and compatibility with the current systems and recommend new IT systems or upgrades to enhance Healthworks business processes.

•                    Prescribe, monitor and verify system backup/disaster recovery procedures and direct recovery operations in the event of a system crash and loss of data.

•                    Provide technical expertise to all company departments on best operational, sales and marketing practices.

•                    Monitor, maintain and put in practice any solutions needed to maintain PCI Compliance.

•                    Maintain vendor relations.

 

The Manager will be based out of our Corporate Office on Newbury Street in Boston and will need to travel to each location regularly (personal automobile required, 7 of 8 locations are within six miles of the corporate office while the remaining location is 20 miles away). 

 

Qualifications

Technical Experience and Knowledge

•                    Self learning and mastering new software applications. Previous experience learning new enterprise software is required.  Knowledge of eClub and/or Mind Body Online a plus.

•                    In person and phone based Technical Support experience preferred.

•                    Administrating Windows Server, Microsoft Exchange and Microsoft Active Directory.

•                    Administering and troubleshooting Windows based desktops.

•                    Administering MS SQL Server and MS Access

•                    Ability to write and update SQL quires.

•                    Developing and maintaining documentation of systems, applications, and networks.

•                    Maintaining PCI Compliance.

•                    Guiding, instructing and training coworkers on applications.

 

Additional Skills

•                    Multitasking, taking and giving direction, and working independently.

•                    Patience, creativity, and ability to effectively prioritize and execute tasks in a high energy, growing environment.

•                    Strong written, oral, and interpersonal communication skills and proven analytical and problem-solving abilities.

 

Education/Certifications:             

•                    Bachelor’s degree (BA/BS) from a four-year college or university in a relevant field; or 4+ years related experience; or a combination of education and experience

•                    Certification a plus (A+, MCP, MCSE, etc.)

 

Interested applicants email a cover letter and resume to Mark Harrington Jr at: it_resumes1@healthworksfitness.com