IT Technician I Job in Mansfield 44906, Ohio US
Responsible for the installation, evaluation and maintenance of computer systems and selected software.
Essential Duties
·
Installs, repairs and conducts preventive maintenance of selected software, maintaining proper security levels and access rights.
· Ensures the quality of systems operations in all areas of the site, by communicating with all levels of systems users and offering direction and assistance, as needed.
· Coordinates work flow, to ensure effective overall Information Technology (IT) operations
· Modifies computer and telephone programming, adding and deleting information, as needed.
· Routinely inspects all supported equipment, identifying potential problems and repairing same, as needed.
· Facilitates the flow of information, by attending regularly scheduled departmental meetings.
· Ensures a maximum level of service and satisfaction to all systems users is achieved and maintained.
· Conducts an inventory of all systems on property, and maintains accurate records, by updating information as needed.
· Maintains a working knowledge of all appropriate software and network applications.
· Contacts Vendors with regard to specific software, hardware or phone problems, as needed or as requested.
· Resolves network issues
as needed
· Other duties as assigned.
Knowledge Skills and Abilities
· Solid knowledge of IT technologies, telecommunications, networking, and systems applications
· Knowledge of security policies and standards as well as vulnerability management systems
· Ability to provide technical guidance, assistance and advice (written and verbal)
· Ability to type 40 words per minute.
· Ability to interact positively, courteously and professionally with customers, employees and clients.
· Ability to adapt to changing priorities and meet deadlines and work well under pressure.
Education
Technical degree in Computer Science or related area; or two to four years related experience and/or training; or an equivalent combination of education and experience.
Physical Demands
Frequently required to lift and/or move up to twenty-five pounds, occasionally lift and/or move up to fifty pounds, and infrequently lift and/or move up to one hundred pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
