Jr. Level One Technical Support Analyst Job in Plainview 11803, New York Us
My client, a well established and growing company, has a long term consulting assignment available for a Junior Level One Technical Support Analyst located in the Plainview, NY area. The ideal candidate will be supporting the company's employees in a call center environment. This consulting position with a remote possibility of converting to a permanent position
This is a 100% phone support position; the ideal candidate should possess a minimum of one year call center/help desk experience in a fast paced corporate environment.
You should have experience supporting the following: MS Office applications, Outlook e-mail, password resets and installing and configuring operating systems and software applications remotely. VPN, Citrix, Remedy, Zen Works Remote Control, PC Hardware, Windows 7 and Microsoft Office 2007/2010 applications and Remedy a plus.
Must be able to work a flexible shifts that could include evenings/weekends. The salary is commensurate with experience. Affordable medical benefits are available through Career Direction.