KYC Global Remediation Strategy/TOM Manager
Global Remediation Strategy/TOM Manager
Role Purpose
To provide support to the KYCS Head of Global Remediation in designing and implementing;
- Global Remediation Strategy
- Organisation Design
- Global Process Design
- Local Implementation of Global Remediation Project Processes
- Regional Continuous Improvement Culture
- Management of BAU resources to deliver the role
- Stakeholder management (with the Business, Compliance, Policy and other external stakeholders) for the remediation activities. Participation in change initiatives impacting the remediation projects (Global Standards CDD, FATCA etc within the broader project structures)
- The primary objective of the role is to ensure we have a consistent approach across the Global Remediation project portfolio within KYCS during this period of high profile change
Key Accountabilities
Partner with and aid the Head of Global Remediation in:
- Identification of the Global Remediation project processes that require development and review
- Supervise the engagement with Business, Compliance, Policy and external stakeholders in developing interaction models within the project processes
- Liaise with KYCS Strategy Leads in developing the end to end operating models for individual projects
- Liaise with Regional Remediation Managers, Core Project Manager and Production Managers to assist in deployment of individual projects
- Implementation of the “continuous improvement” culture
- Liaison with various regional internal and external stakeholders who have input into or will be impacted by the Global Remediation project strategy design
- Identification and communication of the regional business impact that will occur through the TOM implementation
- Ensure regional sponsors receive the right information at the right time regarding the program
Knowledge Experience / Qualifications
- Proven change experience (global programs, matrix environment, regulatory pressures, major transformation initiatives)
- Very good understanding of Business Process Optimization models and tools, Operating Model design and technology support.
- Experience in risk management field, and proven ability to support the development of the business activities while robustly applying risk management disciplines and controls
- Extensive experience in the Finance and Banking industry environment (e.g, fund administrator, brokerage house, custodian, investment bank etc.) together with business project management experience
- Good knowledge of regulatory trends and developments
- Previous experience of communicating with senior executives and presenting at executive steering committees
- Experience of working in a highly-matrixed environment, and accustomed to bridging the gap between disparate organisations and cultures
- Experience in working as part of a truly global team
- Proficient in use of MS Office Suite
- Familiar with project management and delivery methodologies
- A self-starter with ability to work independently with a strong sense of ownership
- Strong leadership and management ability
- Ability to contribute individually, as well as leading working groups
- Ability to build relationships by communicating, influencing and negotiating effectively with business heads, senior managers, consultants, technical experts across the whole department and business users
- Outstanding written/verbal communication and presentation skills
- Exceptional organisational, planning, time management skills with a proven ability to prioritise competing demands
- Possesses drive with a positive ‘can do’ attitude
- Exceptional problem solving skills
- Ability to articulate challenging, strategic vision and motivate people to achieve this
- Be delivery focused with attention to detail and ensure tasks are completed on time and to the required levels of quality
- Experience in guiding or providing consultancy support to business sponsors
- Whilst KYC experience is desirable it is not a prerequisite for the role
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