The Information Services Group (ISG) is responsible for providing authoritative sources of reference data to our clients across the Institutional Client Services (ICG) organization, through implementing state of the art technologies which promote the collection, storage, analysis, and distribution of product, pricing, account and corporate action data. The ISG organization works in partnership with data clients across all ICG business lines, deploying solutions to increase their competitiveness, through restructuring business processes, simplifying information access, and providing business intelligence around critical data. Additionally the Accounts Control Team ensures that all statutory and regulatory obligations are met to fulfil FSA requirements for KYC/AML.

Key Responsibilities:

The Account Control team is part of the Institutional Services Group that is responsible for ensuring the quality of client data held within CMB applications are kept up to date.

Key responsibilities of the team include:

• Research and validation of customer identification data/evidence using appropriate internal and external data sources

• Ensure customers classified in line with required (CIP, FSA, KYC) regulations

• Ongoing maintenance/refresh of existing customer data

• Liaison with other account control teams globally to ensure customers are opened correctly and meet local regulatory requirements

• Liaison with Compliance Department and the Business units supported

• Daily monitoring of account refresh activity to ensure all regulatory/document requirements are met

• Ensure team SLAs are met

• Delivery on targets and objectives in line with timelines dictated by BAU Refresh Programme

Knowledge/Experience: