Lead Business Systems Analyst
Responsibilities
Citizens Financial Group has an exciting opportunity for a virtual employee to be located anywhere within the Citizens branch footprint (which includes the New England, New York, New Jersey, Pennsylvania, Delaware, Illinois, Ohio and more). We are seeking talented individuals with expertise in Master Data Management and Reference Data to collaborate on the definition and delivery of an enterprise data warehouse and analytics solution for commercial and retail banking. This is a virtual position with Analyst working from home in a state where Citizens Bank is licensed to operate.
Citizens is embarking on a significant program to deliver an Enterprise Data Initiative (EDI) through a data warehouse, data marts, analytical and reporting tools, and an operational MDM hub. This is a corporate strategic initiative for a Teradata data warehouse with SAS BI reporting software, Data Flux profiling and IBM Master Data Management solution.
The Lead Business Systems Analyst will lead a team of Business and Data Analysts through end to end delivery of requirements including sourcing analysis and staging of data. As a Business Analyst, use a strong business knowledge background to collect, analyze and rationalize business requirements for the enterprise data infrastructure initiative with specific focus on MDM and reference data. This will include data collection requirements, business and translation rules, information delivery requirements and assist in the operational maintenance of reference data. The employee will work in close partnership with key business stake holders, technology teams, and other project teams within the EIM SDLC process groups.
Elicit, document, analyze and rationalize business requirements from participating businesses. Represent business users and champion their needs when discussing potential implementation solutions and business process reengineering. Work on inter-disciplinary, cross functional teams to help identify and evaluate implementation solutions for an Enterprise Data Strategy and associated infrastructure concentrating on Master Reference data and intersection of same with transaction/ fact based data.
Candidates should be comfortable in a fast pace environment and have a strong desire to grow skills and responsibilities. This role independently executes assignments while applying standards established by the Business Analysis group. The Lead Business Systems Analyst manages his/her workload and is attentive to detail and accuracy, committed to excellence, looks for improvements continuously, owns/acts on quality problems, and prioritizes tasks to meet deadlines.
The Lead Business Systems Analyst reports to the Master Reference Team Manager and participates in matrix managed project efforts. When necessary, the Lead Business Systems Analyst manages project activities including development of the project plan.
Qualifications
- 10+ years of formal business analysis experience including functional lead role
- 10+ years of data and systems analysis
- 5+ years working on BI/ Data Warehouse initiatives
- 3+ years direct experience with reference and master data
- 5+ years of project management experience
- Business Analysis best practices including requirements focus on enterprise analysis, planning, elicitation, analysis, validation, lifecycle management, test scenarios, and transition
- Data Analysis including source analysis, fact/ dimensional analysis, enterprise conformed values, hierarchies including product, metric and measurement analysis
- Additional areas of supporting experience include Business Intelligence, Data Warehouse architecture, Data Modeling, Relational Database/ SQL, Star Schemas, Data Governance, Data Quality and Profiling, Business Process
- Strategic thinker with focus on outcomes
- Expert analytical skills. Able to critically evaluate the information gathered from multiple sources, decompose high-level information into details, abstract up from low-level information to a more general understanding, and distinguish solution ideas from requirements.
- Proven ability to quickly learn new applications, processes, and procedures
- SDLC experience including large, complex cross functional projects.
- Strong Consumer Banking domain knowledge. Commercial Banking is a plus since a future phase will address Commercial needs.
- Professional image with ability to form good partner relationships across functions
- Able and willing to collaborate in a team environment and exercise independent judgment and initiative - Strong Facilitation and Requirements Elicitation skills.
- Excellent verbal and written skills to communicate information effectively to all levels.
- Self-starter and team player who is assertive, independent and can manage multiple responsibilities without daily supervision
Hours and Work Schedule
Hours per Week: 40
Work Schedule: Monday-Friday 8:00AM-5:00PM
Equal Employment Opportunity
It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state and/or local laws.
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