Lending Services Relationship Manager

Here is an exciting newly created role that supports the Relationship Executive with key stakeholder management activities by being a contact point and facilitator of escalations and investigations, issues, process and systemic improvements for Retail Banking Services Private Bank. You can expect to:

Need more detail?

Core responsibilities

Provide relationship and account management services and support on behalf of Lending Services accountable for loan processing nationally including the production, fulfilment and maintenance of home loans, business loans, asset finance loans, credit cards and personal loans.

People Leadership

Support the achievement of a highly engaged workforce (as measured through the People Culture survey)

Operational Management

Business Efficiency

Customer Satisfaction

Managing Risk

The team

Lending Services is accountable for the fulfilment of home and commercial loans for the Retail and Commercial sales teams, including asset finance loans, credit cards and personal loans. Fulfilment includes document preparation, verification and certification, customer support, funding and settlement as well as registration and updating of security records for the Bank.

Department Size : ~1400 FTE nationally

The person

To be successful in this we expect you will possess:

Sound like you? Apply now.

Advertised:

2 Sep 2013 Aus. Eastern Standard Time

September 3, 2013 • Tags:  • Posted in: Financial

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