Loss Mitigation Loan Modification Processor Job in Fort Worth 76137, Texas US
Loss Mitigation Loan Modification Processor
Green Tree's core philosophy - that great relationships are the key to effective loan servicing - has established us as one of the country's leading credit-sensitive asset servicers. We provide credit-risk owners with a full-range of innovative, portfolio management solutions that help them maximize the performance of their asset-backed loan portfolios, including fee-for-service, shared risk and owned risk options. Our flexible solutions and proven results have led to long-standing relationships with some of the world's top financial services institutions.If you are looking for a great place to work, Green Tree might be the place for you. Green Tree is a privately held financial services organization servicing the nation's largest portfolio of manufactured housing loans, as well as home equity, home improvement and consumer installment loans. Our organization also markets insurance products to customers on a nationwide basis. Green Tree with its wealth of diversity, is able to provide opportunities for career development. Whether you are a seasoned professional or new to the marketplace, Green Tree could be your perfect fit.
OBJECTIVES OF POSITION:
The purpose of this position is to process HAMP Modifications for our customers.
MAJOR ACCOUNTABILITIES:
- Reviewing, analyzing, and process routine individual consumer mortgage modification requests.
- Analyzing and understanding of credit bureau information, collateral valuation reports, tax returns, financial statements, property insurance declaration pages, HOA/Association Documents and other supporting documentation to verify customer financial and property data.
- Auditing modification packages, ensuring customer has sent in all information required for processing.
- Reviewing modification documents against servicing systems to make corrections/ensure modifications are fully completed.
- Ensuring necessary steps are taken to resolve modification discrepancies within established deadlines.
- Answering incoming telephone inquiries from borrowers.
SELECTION CRITERIA:
- Minimum of 1-2 years experience in related field (Collections; Loss Mitigation; Foreclosure/Bankruptcy; Loan Modification).
- Familiarity of Fannie Mae and Freddie Mac Loss Mitigation guidelines.
- Must have an overall knowledge of Mortgage Loan Servicing and Loan Modification Processes.
- Ability to meet goals and deadlines in a fast-paced, hectic environment.
- Ability to effectively handle multiple assignments with minimal supervision while meeting department performance measures.
- Possess a high level of attention to detail, organizational, and thorough follow up skills. Demonstrate excellent interpersonal communication skills such as understanding, influencing, assessing, and provide customer service practices.
- Proficient with MS Word, Excel, and Access.
- Professional attitude and attire.
- Good research, analysis, and problem solving skills.
- Ability to meet department attendance standards.
- Post high school education preferred.
We are proud to be an EOE. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Ed: HS or GED
What happens now?
Now that you have submitted you resume, it will be reviewed by the Human Resources department. Once a thorough review has been done, you will be contacted via e-mail or telephone to advise you of the next step. This process usually is completed within 2 business days but in some cases may take longer, depending on the position. We appreciate you taking the time to apply and you should hear back from us soon!
Green Tree has a fast-paced, upbeat, friendly work environment where work and life balance is highly encouraged. Top performers are rewarded for their efforts through bonus and recognition programs. We are proud of our extensive benefit program, which allows employees the opportunity to choose benefits that fit their needs. Following are just a few examples of what you can expect:
- Performance driven incentive plans
- Medical plans; traditional and consumer-driven
- Tuition reimbursement
- 401(k) Plan with Company match
- Business Casual dress-Casual Fridays
- 26 days paid time off/year
- Employee referral program
- Paid new hire training
- Advancement opportunities
- Comprehensive On-line Learning Center
- Commuter benefits
- Pet Insurance
- Community involvement
- Seasonal celebrations
- Gym membership reimbursement
- Employee discount program