Maintenance Manager Job in San Leandro 94578, California US
The Maintenance Manager ensures that the operations of the property(ies) in assigned area of oversight are in compliance with the standards and expectations of Operational Excellence, other stated guidelines of Mercy Housing Management Group (MHM), and Mercy Housing. Completes all reasonable work-related directives given by supervisor and above. Responsible for ensuring the completion of all property maintenance site-level activities with site-level staff and other Mercy Housing-related departments to ensure that the Essential Functions are met on a regular and consistent basis.
The objectives and primary examples from the Operational Excellence system of MHM are outlined as follows:
FINANCIAL RESULTS
• Collaborates with Property Manager to ensure that budgets are followed and achieved, where possible.
• Meets or exceeds stated unit turnover timelines to ensure maximum occupancy levels.
• Ensures that company procurement standards are met.
• Collaborates with Property Manager to ensure that maintenance contracts meet or exceed the best possible quality and expense standards.
PROPERTY STANDARDS
• Ensures that all Physical Product Practices (P3) of Operational Excellence are followed, monitored, and completed.
• Collaborates with Property Manager to ensure proper execution of the approved preventative maintenance schedule established for assigned property(ies).
• Implements and maintains environmentally-responsible guidelines, as outlined by ownership.
• Ensures that on-call maintenance and emergency response is executed, as required.
WORK ENVIRONMENT
• Ensures that positive, collaborative internal and external relationships are fostered and maintained and that requests are responded to in a timely manner.
• Ensures completion of necessary educational requirements.
• Ensures understanding and effective use of property maintenance and employment-related software, as necessary.
• Monitors and enforces guidelines as outlined in the Injury and Illness Prevention Plan.
CUSTOMER SERVICE
• Maintains professional boundaries with all residents, employees, vendors, contractors, and external customers.
• Collaborates with Property Manager to ensure that resident concerns are appropriately addressed in a timely manner.
• Ensures the delivery of great customer service to residents.
• Follows and enforces all fair housing and local landlord and tenant laws and regulations.
• Participates in appropriate community and neighborhood meetings.
May perform other duties in the categories above as assigned.
Education:
High school diploma or equivalent required and technical training in a building trade required. Technical certifications in related field preferred (CFC, CPO, and HVAC).
Experience:
Minimum of two years in skilled maintenance work required. Technical expertise in one or more building trades required.
Abilities:
• Relate well to people from diverse backgrounds.
• Comprehend and communicate in the English language, both orally and in writing.
• Perform basic math and understand measurement systems used in the trade.
• Read and interpret electrical, plumbing, and mechanical diagrams and blueprints. Ability to make working sketches.
• Ability to use maintenance, trade, and testing equipment and tools.
• Interpret and understand maintenance information generated from property management software reports.
• Legally operate a motor vehicle (valid driver’s license and insurance).
• Work in a collaborative manner and in a team environment.
• Ability to effectively oversee work progress of vendors or outside contractors.
• Travel, as required.
• Basic computer skills.
• Define and solve problems.
• Understand and commit to the Mission and Values of Mercy Housing.
Learn and adhere to complex regulatory requirements.
Division/Department : Mercy Housing Management Group (MHM)
Open Date : 2012-03-23 12:00:00