Manager, Tech Consultant Job in Charlestown, Massachusetts US
Manager, Tech Consultant
GENERAL SUMMARY Manages all activities of the pre-sales resources. In conjunction with sales and Services management develops strategies to direct resources toward the largest and most profitable EMC opportunities. As a business partner with sales management, manages the organizational effectiveness, efficiency, and alignment of all technical resources with clear divisional services bookings and product revenue goals. Provides advice and counsel to sales management in the effective use and deployment of technical resources. Must maintain close alignment with sales, Services Delivery management, and other management functions. Effectively articulates externally and internally once EMC GTM strategy. PRINCIPAL DUTIES AND RESPONSIBILITIES Inspects account penetration strategies including account specific product and service sales plans for all accounts. Uses knowledge of competitive solutions to help the sales and technical organizations to propose the most optimal EMC solution for the customer thereby allowing the sales and technical to effectively address and dispel customer objections to the proposed solution(s). Develops business networks across the organization and customer based in support of sales team objectives and engages and leverages corporate resources, abilities, budgets and personnel as appropriate. Executes programs for the TC community Inspects technical sales plans Attract, retrain and recruit employees. Insures that sales and technical organizations are properly aligned to achieve objectives and TCE. Management of the technical resource plan for the District Inspects configuration and documentation of EMC software, hardware and service solutions to meet customer and sales objectives. Ensures compliance of presales documentation. Internally qualifies sales opportunities in the terms of customer technical requirements, competition, decision making process and funding. Orchestrates and leads District Sales and Services Leadership Meetings. Develops IDP for direct reports Responsible for bookings. Manages escalations and follow through until successfully resolved. Possesses strong, detailed product/technology/industry knowledge. Knowledge of job associated software and applications. Maintains strong understanding of the competitive landscape within the respective territory. Typically responsible for a several districts or large area. EMC Proven Professional Certification desired. SKILLS Ability to manage in a matrix environment. Ability to lead, motivate and direct a workgroup. Customer focused. Possesses strong product/technology/industry knowledge. Proficiency in hardware, software and/or operating systems environments. Results driven. Negotiation skills.