Manager/Director*, X Dispatch Engineering (* depending on experience) at CXT Software (Phoenix, AZ) (allows remote)
Job Description
CXT Software, a leader in providing automation technology for last-mile delivery, logistics, and distribution operations, is seeking a motivated, experienced, hands-on software engineering manager to lead the engineering team for its X Dispatch product suite (XD). Lead a talented team of professionals to design, build, test, and deploy enhancements and fixes and provide tier-4 support to our market-leading enterprise software product suite.
- Develops and nurtures a dedicated team with consistent, sustained, excellent performance, leading by example.
- Proven experience driving, measuring, and monitoring software engineering team performance in a demanding, customer-driven, fast-paced environment.
- Strong ability to identify and break down process barriers.
- Ability to rapidly grasp and strengthen an established software product suite.
- Direct, enable, measure, and monitor XD Engineering team members-
- Organize, prioritize, assign, direct, and monitor team member workload.
- Enable team members with proper tools, training, processes, and standards.
- Ensure appropriate metrics are in place to measure team member performance.
- Strike appropriate balance between employee productivity and job satisfaction,
- Manage project and task delivery-
- Monitor compliance with and drive accountability to scope, quality, and milestones.
- Serve as a dependable liaison to Product, Services, and Sales teams.
- Establish project/task management, status notification, and documentation processes and drive team compliance.
- Provide hands-on project and task support-
- Personally handle a portion of the team workload, including tier-4 support.
- Develop hands-on, expert-level understanding of product architecture and core design characteristics.
- Drive coding standards, testing methodology, and quality reviews.
- Oversee significant customer issue escalations, and serve as a liaison to internal CXT Software teams as well as the affected customer(s).
- Coordinate with the Product team on project priorities, requirements, and high-level business designs
- Compensation: $75,000-$95,000 per year
No third parties please. We are unable to sponsor H1b applicants at this time.
Skills Requirements
About CXT Software
CXT Software offers competitive pay, 401(k) with 3% of salary company match, paid vacations, holiday and personal time pay, and medical/dental benefits.
CXT Software is an equal opportunity employer. We value the diversity of our workforce.
No third parties please. We are unable to sponsor H1b applicants at this time.
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