Mgr, Account-Hospital-Territory Central New Jersey Job in One Malcolm Ave 07608, New Jersey US
There's quite a distance between wondering and knowing. And for patients waiting for answers to important health questions, it's a road they want to travel as quickly as possible.
At Quest Diagnostics Incorporated, we understand urgency. But more than speed, we focus our energies on accuracy.
To manage and grow a book of business including hospitals and/or specialists within an assigned territory.
Drive for maximum territory growth and profitability through managing and up-selling existing accounts and capturing new accounts.
Provide continuing education to existing customers and manage customer relationships to ensure that their needs are met and Quest Diagnosticsâ business objectives are satisfied.
Duties and Responsibilities:
Targets accounts for growth in line with target markets and accounts identified; regional market strategy; implements fee increases or price changes; introduces new products and services.
Increases the profitability of existing accounts by analyzing profitability, product and service portfolio and communicating plans with customers and executing solutions.
Builds relationships at multiple levels within the account, with internal support positions and with operations to maximize efficiency of processes.
Research customer problems and direct resolution/prevention to appropriate new Department/Area.
Communication to customers: MI causes and solutions (Top Offenders).
Account Management Activities when needed (pricing increases, add link, etc.).
Prepare reports for management.
Collect and channel market dynamics information (competitive, etc.).
Target and secure profitable new business in line with regional marketing strategy by effectively targeting prospective accounts, creating in-depth prospect profiles, building relationships and securing the business.
Educate new customers on all Quest Diagnostics processes and procedures to ensure accurate and timely transactions.
Participate with local leadership in developing overall business unit plans for increasing volume and profitability through implementation and execution of national strategies and initiatives.
Prepare and present proposals and bids by using all standard processes, procedures and templates.
Stay abreast of changes in the marketplace impacting customers. Maintain a working knowledge of company products and those of the competitors and share this information with leadership.
Ensure total compliance with all company policies and government regulations.
Perform any other tasks as assigned by the manager.
After clicking the button at the top or bottom of the page to Submit, applicants will answer a series of questions and upload or enter resume information. After submitting for this job opening, watch your email inbox (and spam filter). Applicants are sent an email inviting them to complete a required online interactive evaluation, to demonstrate knowledge and abilities, and allow Quest Diagnostics to learn more about them.
Quest Diagnostics has many career opportunities for individuals whose talent, initiative and dedication will complement our belief that the patient comes first and that values do matter. We work to earn our customersâ trust every day by providing the highest quality products and services in a professional, accessible and informative way. Our workforce is diverse and talented and believes in our vision: "Dedicated people improving the health of patients through unsurpassed diagnostic insights."
[All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities.]
Quest Diagnostics is an Equal Opportunity Employer (EEO).
