Mortgage Loan Servicing Manager Job in Redwood City 94065, California US

. Meet the staffing needs of the department with the personnel best suited to the position. Manage the loan service staff including hiring, training, and disciplinary actions necessary, motivation, performance evaluations and terminations.

. Member service operations including loan processing, servicing, underwriting, and funding.

. Department security and safety procedures.

. Department financial results.

. Handles unusual or more complex situations including member complaints.

. Sales and referral of Provident’s products and services.

. Strategic development and implementation of products, services, and programs.