Multi-Lingual Customer Service Agents Job in Edinburgh, Scotland UK
Fanastic New Multi-Lingual Customer Service Opportunities!
Our Client
Undergoing an exciting period of growth, our client, a leading multi national outsourcing organisation, a service provider of many Fortune 500 companies, is now recruiting multilingual Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in a foreign language as well as English apply now.
Location
Located West of the city centre and accessable via excellent bus and rail links from all surrounding areas.
Job Role
Working as part of a team to provide a professional and efficient customer service function for new client projects you will be responding to customer enquiries and providing them with appropriate options or solutions. Dealing with many international companies from different industry sectors which include: Financial, Transportation, Health care, Leisure and Technology.You will be required to maintain knowledge of client products and services along with additional administration duties which include logging calls and client/customer notes.
Skills required
- Fluent in English (spoken written) as well as at least one other language
- Experience of delivering exceptional customer service
- Working knowledge of MS Word and Excel
- Strong communication skills both written and verbal.
- Ability to work on own initiative as well as part of a team
- Working towards targets and deadlines
- Ability to remain calm under pressure
Languages
French, German, Spanish, Dutch, Norwegian, Gulf Arabic, Italian, Polish, Welsh, Portugese, Swedish, Danish, Finnish
Sound like you?? To apply for this role please send your CV to Isabella Gold.
FPSG CONNECT has an unrivalled reputation for successfully delivering specialist recruitment, career development and leadership solutions to organisations and candidates across our core Banking, Sales Marketing, Professional, Operational and Technology markets. We recruit for retention and recognise that each candidate, each client, each market and each industry has individual requirements. We help you get it right the first time so that your organisation / career can flourish - creating time efficiencies and providing peace of mind that you're in safe hands.FPSG CONNECT operates as a recruitment agency in providing permanent job-seeking services and as a recruitment business in providing temporary and contract job-seeking services.* Glasgow (HQ) * Edinburgh * Manchester