Network Telecom Provisioner Job in Mountain View, California Us

Join the team enjoying a superior work environment, the latest technologies, and highly skilled, motivated colleagues. This position is based in Mountain View, CA where the Network Telecom Provisioner will be a member of an exceptional team working in a highly modular environment designed for deploying new and re-tooling existing world wide corporate facilities. As a member of this team you will receive extensive training and gain superior skills and technical knowledge through hands on execution of your day to day duties. The ideal candidate will combine excellent troubleshooting and communication skills which have been gained on an enterprise level network, self-motivated with a willingness to learn, take direction, and have an enthusiastic attitude.

The Network Telecom Provisioner will be responsible to:

* Manage global carrier coordination, escalation, installation and create hand-offs to the various teams in Corporate and Data Center Operations
* Work closely with Legal, Contracts, Billing, Network Engineers and project teams to insure the overall carrier ordering, implementation and provide documentation for the entire circuit life-cycle process. Includes: communicating carrier provisioning/install lead-times.
* Negotiate with carriers on contract pricing and terms for voice services supporting our Corporate offices. In some cases, data services would be required for negotiations/contract execution
* Responsible for updating and maintaining the circuit database in addition to all other tools, resources, and reports which track and maintain site and network and voice information.
* Additional tasks and assignments may be required to meet the needs of the business

Core Requirements

* 4 year college degree, Computer Science major preferred
* 2+ years experience with enterprise / corporate level networks or,
* 3-5 plus years working as a circuit provisioner/project manager for a carrier and/or ISP
* Experience with various carrier products and services in an operational, engineering, or implementation role
* Experience with carrier mgmt/escalations and NOC procedures
* Understanding of TCP/IP transport, networking protocols and network knowledge (OSI model)
* Ability to manage multiple projects simultaneously
* Excellent organization and communication, Project management experience strongly desired

Project Management Skills

* Project Manage and Order Track the circuit end to end
* Work with both in house and carrier engineers to facilitate the process
* Perform capacity planning including the voice and data
* Analyze, budget, and implement circuit turn-ups
* Lead discussions with the carriers and ISPs on coordinating the ordering, provisioning, and testing of all network circuits
* Track and report progress for each office build-out including all related documentation as requested
* Provision and project manage the order cycle until circuit activation
* Order circuits including IP Transport, MPLS, Private Lines, ISDNs, Toll Free Services and other telecom circuits as requested
* Document group procedures which shall include any new processes and procedures established

Data Skills

* Understanding of basic IP and the various types of equipment attached to a circuit
* Familiarity with data DSL, T1's, DS3, OC3, Ethernet and other similar technology
* Familiarity with the type of circuit handoffs (Ethernet, Fiber, Coax etc)
* Familiarity with MPLS or NVPN (Multi-Protocol Label Switching or Network based VPN)
* Basic knowledge of IP routing protocols such as BGP
* Basic knowledge of routers, servers, firewalls, etc
* Familiarity with IP Transit/Peering, Dark Fiber, Wavelengths and peering x-connects

Voice Skills

* Familiarity with voice T1 PRI, BRI's ISDN30 (EU standard), POTS/PSTN etc
* Familiarity of B and D channels for a PRI circuit.
* Experience in ordering DID numbers
* Experiences with Public utility commission
* Familiarity with number porting

General Skills

*Must have the ability to work closely with other team members, and independently
*Must have experience working from a ticket based environment
*Highly organized and detailed orientated
*Superior communication skills
*Creative problem solving abilities