Officer, Business Support, Global Client Services and Operations recruitment
Overview
Bank of America is one of the world's largest financial institutions, serving individual consumers, small and middle market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk-management products and services. The company provides unmatched convenience in the United States, serving more than 59 million consumer and small business relationships with more than 6,100 retail banking offices, nearly 18,700 ATMs and award-winning online banking with nearly 29 million active users. Following the acquisition of Merrill Lynch on January 1, 2009, Bank of America is among the world's leading wealth management companies and is a global leader in corporate and investment banking and trading across a broad range of asset classes serving corporations, governments, institutions and individuals around the world. Bank of America offers industry-leading support to more than 4 million small business owners through a suite of innovative, easy-to-use online products and services. The company serves clients in more than 150 countries. Bank of America Corporation stock is a component of the Dow Jones Industrial Average and is listed on the New York Stock Exchange.
Job Description
An exciting opportunity has arisen to join as a Business Support in our Global Client Services and Operations (GCSO) Department.
Responsibilities
- Leads diverse administrative functions usually for a large department or for a complete business unit.
- Functions may include: financial control/budgeting and consolidation, personnel processes, audit/compliance, premises, and coordination of certain projects, associate training, service quality, process improvement, business continuity, or communication.
- Performs diverse, advanced and confidential administrative support functions including composing, signing and releasing routine but somewhat complex correspondence.
- Usually relieves management of administrative details; gathers, compiles and reports information relevant to/for department.
- Communicates with executives and line management to gather or convey relevant information.
- May be involved in high-level client contact and exposure to sensitive information, and must use considerable tact, diplomacy and judgment.
- Provide assistance in discrepancy resolution, management and compliance reporting to Banknotes Operations team in HK.
Requirements
- Bachelor's Degree required (major in accounting, finance, operations and business management is preferred).
- Requires a thorough knowledge of the department's or business unit's functional operations.
- Working knowledge of general bank policies, programs and procedures and financial/accounting practices.
- Advanced administrative and analytical skills.
- Thorough knowledge of a variety of software programs.
- Being organized, detail-oriented, motivated and self-disciplined.
- Possesses good common business sense and business partnering skills.
- At least 4 years working experience.
- Strong organization and planning skills with the ability to multi-task and prioritize.
- Good communication skills in both verbal and written English.
- Proficiency in use of Mandarin would be an advantage.
- Good time management, people skills and good business acumen.