(On-Call) Customer Service Associate Job in Birmingham, Alabama US
(On-Call) Customer Service Associate
Pitney Bowes Management Services (PBMS) provides on-site and off-site outsourced mail, print and document management solutions to the Fortune 1000, American Legal 200 (PBLS) and Federal Government agencies. PBMS is a division of Pitney Bowes Inc., a mailstream technology company that helps organizations manage the flow of information, mail, documents and packages. Our 33,000 employees deliver technology, service and innovation to more than two million customers worldwide. The company was founded in 1920 and annual revenues now total $5.6 billion. More information is available at www.pb.com and http://www.youtube.com/pitneybowesinc . Key responsibilities may include: Pick-up and deliver mail, parcels and other items to customers within established timeframes and service standards Lift large bundles of mail, overnight packages. Handle time-sensitive material like confidential, urgent packages Participate in cross-training Provide copier services, records services and binding Conference room/coffee bar Receptionist backup Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude Demonstrate flexibility in satisfying customer demands in a high volume, production environment Take direction from supervisor or site manager Maintain all logs and reporting documentation; attention to detail Adhere to all safety procedures Adhere to all applicable Federal, State, Local and Company safety and traffic regulations/policies Perform other tasks as assigned PBMS provides on-the-job training and structured training classes. New employees learn excellent customer service practices and study how to run mail, copy or fax equipment. With the right attitude and the will to perform job functions accurately and effectively, PBMS offers a tremendous opportunity for you -- the chance to succeed with a solid, stable company that provides world-class services to the top companies in the U.S. and abroad. PBMS offers a competitive salary and much more. "All interested individuals must apply online. Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace. Women, Minorities, Individuals with Disabilities and Veterans are encouraged to apply." Qualification PBMS is currently seeking On-Call associates (work as needed) who are customer service oriented, career-minded, and able to work in a fast paced production environment. The ideal candidates must be able to demonstrate the following qualifications: High school diploma or equivalent (GED) preferred but not required Minimum of six months customer service related experience required Minimum of six months mail center and/or shipping receiving experience preferred Experience running mail posting equipment a plus Experience running copier and binding equipment required Reception experience preferred Keyboarding and windows environment PC skills required Excellent communication skills both verbal and written Ability to effectively work individually or in a team environment Competency in performing multiple functional tasks Ability to meet employer's attendance policy Experience with conference room setup/coffee bar a plus Lifting up to 55 pounds Standing for long periods of time Significant walking Willingness to submit to a pre-employment drug screening and criminal background check Additional Info Minimum Age 18+ years old Job Industries Customer Service