Operations Director/Business Manager
Due to our success, we have experienced rapid growth over the last few years, As a result we have identified a need to recruit a senior figure to look after the operational efficiency of the business. This will be to work closely with the Managing Director and team managers to continuously improve processes to allow us to continue our growth and success.
Duties will include:
- Working closely with individual team managers to ensure that live roles are being serviced in accordance with Mason Blake guidelines to ensure that service levels are kept at our high standard
- To work closely with team managers to ensure jobs are distributed correctly
- To spend time each week with teams to monitor day to day activity
- To assist team members with business development, and growth opportunities
- To ensure that key clients are being looked after and that business development targets are being met
- To be involved in any ad hoc projects that relate to the client i.e. salary surveys, events
- Be the go-to person for all staff regarding any queries
- To manage relationships with our software vendor
- To look at training and development of staff
- To keep abreast of competitor activity
- To look at performance and alert team managers when there are discrepancies/problems
- Monitoring fee performance
This is a new position and although there are duties listed above, this list is not exhaustive.
The right candidate for this role will:
- Have experience of working for a recruitment agency, ideally at a management level
- Ideally have some experience of working with asset management clients although not essential
- Have excellent attention to detail, and be able to meticulously analyse and critique the way that we currently do things
- Have excellent organisational skills
- Be happy to lead strategic projects yet also be happy to be ‘hands-on’ and involved in the day-to-day work
- Be proactive
- Be able to initiate change
- Work well under pressure
- Be an excellent communicator
- Ideally have a strong academic background
This is an excellent opportunity for an experienced recruitment manager, who is bright and ambitious and looking to take the next step in their career.
“Mason Blake acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. Mason Blake is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age.”
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