Operations Manager Job in Plainfield, Indiana US
Operations Manager
The Operations Manager has complete responsibility for inbound operations, outbound operations or a functional process responsibility within the fulfillment center on a specified shift or across multiple shifts. Responsibilities: ? Lead and supervise a team of Area Managers (2-5 front-line supervisors depending on location) and 100-300 hourly associates in outbound or inbound operations within the Fulfillment Center. ? Responsible for the overall safety, quality and performance and customer experience of the shift. ? Carry out supervisory responsibilities in accordance with the organization?s policies and procedures. ? Accountability for meeting and exceeding operational goals. ? Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs. ? Mentor, train and develop teammates for career progression and learning ? Ability to develop and share best practices across the shifts and network. Additional Job Elements: Lift and move totes up to 49 pounds each Regular bending, lifting, stretching and reaching both below the waist and above the head Walking in the FC and around area with great frequency; facilities are over a quarter mile in length; Continual standing and/or walking an average of 5 miles daily Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation) This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment.