OPERATIONS & TECHNOLOGY VP / AGM recruitment

Position Objective:
Full responsibility to deliver timely and smooth operational support to various business entities. Ability to anticipate and plan for volume growth year on year to stay ahead of competition and in tune with regulations. It requires ensuring strong and dynamic controls, high efficiency and productivity, implementing more automation, and continuous reengineering and out-of-the-box innovation to ensure cost effectiveness and customer focused delivery. The incumbent will have full responsibility for delivering all this, working in close partnership with the business, country management and Head Office OT team.

Principal Responsibilities:
 Constant review of processes and controls to ensure process efficiency and accuracy
 Full responsibility for planning and delivering annual budget and FTE for OT in Dubai.
 Manage the overall Operational Risk aspects of Basel II in terms of KRI, RCSA, and VF ... etc and ensure Risk mitigation controls are implemented
 Manage all elements of Operational risk framework and ensure all the Risk issues are highlighted, tracked and resolved as appropriate in timely manner
 Supervision internal control unit and ensure timely reviews of processes and accounts reconciliation.
 Close coordination with Business, Product and Country Management to deliver high quality processing for all Cash, Trade, Credit cards and consumer products.
 Coordinate automation and system development with software companies and internal technology team
 Ability to effectively mange senior operation staff, assign tasks and measure performance against set targets
 Maintain a proactive communication channel with all partners - viz. business, finance, country management and Head Office OT.

Next 6-12 months will see the candidate in:
 Senior management role
 Learn and understand business products, operations and IT standards of the bank.
 Stabilise OT and prepare the team to absorb growing volumes without increasing the cost base.
 Ensure outsourced services and other vendors are delivered.
 Solid foundation of OT to support new business initiatives and growing revenues