OPSAPG0134 Country Head of Operations, Indonesia recruitment
About Us
RBS is a leading global investment bank with 6 global trading hubs - 4 of which are located in Asia Pacific (Tokyo, Hong Kong, Singapore and Sydney). Project Unicorn is a global programme which will enable the transfer of assets and liabilities from RBS NV to RBS plc. Unicorn is significantly complex in APAC with business spanning approximately 150 legal entities and 9 countries. APAC Unicorn Programme requires strong leadership to deliver the transfer of branch assets and subsidiaries in Indonesia and Thailand in 2012.
Description
- Provision of Operational Support for Market IB products in Indonesia in the most efficient and cost-effective manner
- Provide leadership and communication; initiate and implement change programmes for IB Branches Operations
- Managerial responsibilities for delivery of global/regional functional objectives, milestones, benefits of strategic/tactical
- Projects Initiatives that impact Indonesia and ensuring engagement model is effective
- Ensure the integration and interoperability of the IB Branches Operations and Client Service function and consistently
- demonstrates a measurable year-on-year improvement in overall service standards
- Foster an environment that encourages long-term people development, embeds a learning culture, all of which enable
- Operations to deliver sustained performance against the developing needs of the IB Business
Scope of Role
- IB Branches Operations Indonesia
- Work with Regional IB Branches Operations APAC
Strategic Operational
- Directional leadership of IB Branches Operations team Indonesia
- Responsibilities include - strategy, leadership, supervision, motivation, coaching, counselling, training development, welfare and performance
Risk
- Ensure compliance with the regulatory and statutory requirements, RBS compliance policies and procedures affecting the IB Branches Operations and the businesses they support
- Report any breaches of regulations to Legal and Compliance
- Ensure the business unit operates in accordance with stipulated risk management policies and procedures, covering market risk, credit risk and operational risk
- Ensure failures and shortcomings in policies and procedures are reported, root cause identified, fixes implemented and sample follow ups to be completed
Financial
- Responsible for Indonesia Ops cost centres including both direct and allocated and manage the budget
- Agreement and responsibility on the financial Baseline numbers
- Responsible for direct allocated cost reduction and controls as stated above
Organisational: Work with Businesses to create true business partnerships, through partnered actions and solution delivery, improve the perception of Operations within the Bank to ensure Operations adds tangible value
Leadership: To create a culture that realises excellence through leadership and with an emphasis on high performance, SMART objectives and personal development. To create a platform for talent management and succession planning
People Management
- Supervise direct reporting lines and their activities effectively
- Support and encourage staff development by agreeing objectives and training requirements and reviewing these periodically
- Implement a structure with appropriate management team
- Ensure adequate succession plans are in place
- Promote a Coaching, Performance Management and CSR Culture as well as to provide steps within the People Plan
- Ensure management processes are in place to monitor performance, competence and capability of employees
- Ensure department has effective structure and resources
- Deliver your contribution into a Regional People Plan (including location idiosyncrasies)
- Ensure effective communication with leadership, management and employees
- Management overview of all transaction processing, confirmations, clearance settlement, reconciliations, cash management/payments and internal/external reporting and any other miscellaneous BAU Operations owned processing across cash/payments, trade, banking, risk control and miscellaneous Branch related products and services
- Oversight of Management Information Reporting Key Performance Indicators in setting the measurement triggers, monitoring performance, identifying executing actions that will improve performance
- In conjunction with Direct Reports, define, oversee maintenance of Roles Responsibilities, SOP’s, KPI’s, KRI’s for IB Branches Operations Asia
- Managerial oversight of key operational controls: Nostro reconciliations, Unmatched Confirmations, Sundry Loss reports, Trade reconciliations, Incident reports, GL Account Certifications, Escalation reports, etc.
- Initiate and attend ongoing meetings/ presentations/briefings with:
- Business Heads re. existing new product/service issues, risk and other topics of mutual interest
- External Correspondents, Clients, Regulators, Advisors, etc
- Liaison with Business Units, Finance, Technical Development Services, Branch Administration, Internal Audit, Human Resources, Credit, Operational Risk, Legal/Compliance as well as our regional/global functional businesses in Banking, Transaction Services and Client Services
- Overview of operational compliance with local regulatory and legal requirements; monitor preparedness for periodic regulatory examinations
- In conjunction with Regional Head of IB Branch Operations APAC, create/review/manage Budget Plans and Headcounts
- Monitor the impact and resolution of Audit findings/recommendations (Internal, External, Regulatory, etc.)
Experience
Essential:
- 5-10 years relevant experience in Operations, 3 years spent in senior role.
Desirable:
- Exposure/experience in operations of all banking products
Qualifications
Essential:
- Risk Certification (BSMR)
- Product specialist (Transaction Banking, Trade Finance, Treasury product, Lending/ Credit, etc)
- Minimum degree: Bachelor/ Master Degree in Accounting or Finance from reputable University
Desirable:
- Hands on management style
- Demonstrate an understanding of the environment of financial planning and investments
Technical Competence
Essential:
- Comprehensive understanding of one function and how it contributes to achieve the objectives of the business within the function
- Good working knowledge of industry in which the business operates
- Thorough Knowledge of the banking product
- Good knowledge of Central Bank Regulation, CAAML (Client Acceptance and Anti Money Laundering), Sanctions Countries and all aspects of operations
Desirable:
- Good interpersonal and networking skill
- MIB Policy Procedure Manuals/Group Corporate Policy Manuals
- Local Compliance Manuals Employee Handbooks
- Ad-hoc Policy Communications, as advised via memo, circular, intranet, etc.
We offer an excellent total compensation package, learning and development opportunities and a flexible benefit programme designed to help you manage and balance your own work-life priorities. Interested candidates please click on "Apply Online" to submit your application.