Part Time Customer Service Co-ordinator
Customer Service Co ordinator
£19 000 plus commission plus bonus (OTE £22,000 – 23,000) Immediate start available. This is a part time role with flexible working hours considered - ideally 5 days but shorter working days.
The busy sales office of a long-established business is looking for a customer-focused sales and admin professional to join its growing team.
Experience of working in a fast-paced environment is essential along with strong selling skills and a meticulous eye for detail. You must have the desire to deliver excellent customer service and the ability to multitask under pressure.
Working closely with the field sales team you will take and input orders, deal with customer queries, prepare invoices, chase payments and arrange deliveries.
You will possess a confident and professional telephone manner, have excellent IT skills and be happy up selling wherever possible whilst managing a busy workload.
Experience within wholesale or retail environments would be an advantage.
Hours – either 8:30-5 pm (30 mins lunch) or 9- 5:30pm (30 mins lunch)
Please send your covering letter and CV detailing your current remuneration.
Additional Information
Benefits
Commission on sales
Inclusion into the team bonus schemes
Staff discount on all products sold
22 days holiday
Additional Duties
Providing administrative support at Exhibitions – approximately 5 per year (including weekends)
Skills
Confident and professional telephone manner
Excellent Microsoft skills – intermediate excel essential
Familiar with the use of databases
Strong communication skills
Able to prioritize workload
Must be very organised
Must be diplomatic and remain calm under pressure!
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