Patient Account Representative Job in Louisville 40223, Kentucky Us
ABOUT US:
Firstsource Solutions USA is a premier provider of business process outsourcing solutions. Firstsource provides healthcare clients with both individual and comprehensive solutions designed to fulfill their business needs through the fusion of integrated business process outsourcing services that assure smooth flow and performance excellence from every aspect. Recognized as an industry leader in delivering the operational excellence and innovative solutions required for success, Firstsource’s proven operational strategy and comprehensive suite of innovative, technology-driven revenue cycle management solutions are designed to improve cash flow, maximize reimbursement, reduce bad debt and create value for healthcare providers nationwide.
Patient Account Representative
JOB DESCRIPTION:
Firstsource is seeking highly motivated individuals to work with patients by telephone to resolve their hospital account balances. Our professional staff offers assistance to patients with insurance denials, qualifying for charity programs, and scheduling payment arrangements. This is a position applying customer service and negotiating skills to settle accounts over the telephone. Essentially, the job duties require basic patient accounting services. Other duties will be assigned by management. Must be able to type 35 wpm, test will be given during interview.
- High school diploma or equivalent is required
- Must have excellent communication skills
- Must be computer literate
- Must be a self-starter who is able to work independently
- Customer Service experience a +
- A patient accounting background is helpful Medical terminology insurance billing background is helpful
- General medical office experience is a plus
- Bilingual skills are helpful
Schedules: Monday-Friday between hours of 8am-8pm and ability to work Saturdays 8am-12pm
Firstsource is an Equal Opportunity Employer.
We offer a comprehensive benefits package and pay.
To all applicants, please specify your location of interest and which shift if applicable.
Please click the "Apply Now" button
No calls please.
Firstsource, 1661 Lyndon Farm Ct. Louisville, KY 40223 (Corporate office)
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