Paychex HR Solutions HR Generalist Job in Owings Mills, Maryland US
Paychex HR Solutions HR Generalist
With headquarters in Rochester, NY, Paychex, Inc. has more than 100 offices and serves approximately 554,000 payroll clients nationwide. We provide comprehensive payroll services, including payroll processing, payroll tax administration, time and attendance solutions, and employee pay services. Human Resource Services include 401(k) plan recordkeeping, workers compensation administration, section 125 plans, a professional employer organization, and other administrative services for business. Paychex is always looking for individuals who want to work for a company that allows for growth and development. With your desire to succeed and our training and resources, opportunities at Paychex are more than just jobs. They are your chance to build a solid career with a company named to FORTUNE magazine's "100 Best Companies to Work For" list seven times since 2002. We provide an atmosphere that fosters a healthy work life balance, and our comprehensive benefits package provides health care, retirement planning, education assistance, and much more. Developing and maintaining working knowledge of all product components. Performing client visits to introduce new products, services, and technologies to clients. Promoting products and services to fulfill ongoing client requests. Following through on requests from clients, corporate, and Area Manager. Gathering and maintaining client service data in the product database. Acting as liaison with branch, region, and Corporate offices to facilitate resolution of client issues regarding benefits, payroll, human resources, and safety. Recommending, coordinating, and delivering training seminars for clients and their employees. Building strong client relationships and providing quality service in an effort to retain client base. Informing and educating clients about Human Resources policies, procedures, performance management, recruitment, and employee relations issues. Delivering presentations that meet high quality standards. Working with HR Consultant to develop appropriate strategies for clients regarding employee relations, disciplinary action, operations, and performance issues. Assisting clients with resolution of employee issues pertaining to leaves of absence, workers compensation, and disability accommodations. Maintaining knowledge of trends and changes in Human Resources legislation, and conveying local, state, and federal laws to clients to maintain compliance. Facilitating Annual Enrollment meetings for ASO clients. Conducting orientations and Annual Enrollment meetings for PEO clients. Understanding details of benefit and insurance plans related to the PEO co-employer relationship. Advising the client on issues regarding Section 125, healthcare, and retirement plans with assistance from other areas within the product division. Partnering with Sales and Operations to ensure client satisfaction. Conducting initial Service Assessment to determine client needs. A minimum of 4 years of experience is required (Associate's or Bachelor's degree is preferred.). Consideration may be given to a candidate with a degree in lieu of experience. Local travel is required 50-65% of time. PHR certification is preferred. Successful completion of PHRS training program is required. A valid driver's license is required.