Payment / Logistics Processor
To provide an excellent standard of service to customers by administering and or processing transactions / tasks in accordance with procedures, standards and controls.
To complete a series of procedures and tasks to ensure the accurate processing of transactions via letter, email and telephone, in line with relevant Company procedures.
To ensure that records are accurately updated for all transactions to meet Company requirements.
To operate within a strict security and regulatory framework where cost control, containment or commercial risk, and provision of high quality customer service are key,you have to operate within all necessary controls, company standards and the relevant legislative framework, service standards and operational efficiency maximised.
Resolve queries which may require some investigation and resolve issues or identifies issues which require escalation as appropriate.
Skills and Experience Required:
Book keeping and/or accountancy qualification is a must
Logistics experience with data processing is desirable
Ability to work under pressure and remain calm.
Problem solving.
Articulate and clear.
Self starter who is able to overcome objections
Keyboard and PC skills with a high level dexterity.
Understanding of systems, the range of applications etc.
Numerate
35 hours a week Monday - Friday between 8.00 and 18.00 , to start as soon as possible.
Leave a Reply
You must be logged in to post a comment.