Permanent

***If you are applying on Monster please send your resume directly to Irina Andrian at irina.andrian@sisystems.com***

The Director of Network Operations will be responsible for the managers within the Engineering department/group, Network Operations Department and Information Technology Department. Successful candidates will have excellent communication/soft skills, independent selfstarter, and will possess strong technical knowledge. This resource will be responsible for aligning all critical groups within this companies infrastructure and operations which include the Engineering group, NOC center and other critical Network infrastructure groups.

Requirements:

5+ years of experience at the management/director level.
Telecommunications background Must.
Must have worked with director level of sr. managers, aligning technology strategy, operations and infrastructure.
Experience overseeing all forms of network escalations from management, operationally, and projects related.
Be able to put forward high level suggestions recommendations to improve the companies infrastructure, research and suggest new technologies, identify gaps and implement the appropriate fixes.
Experience with Architecture on a network infrastructure level, ability to keep up with evolving trends and technologies.
Must be able to work closely with IT Managers, NOC Managers
Demonstrate ability to transfer technical knowledge to others
Strong knowledge of project management processes and the project management life cycle.
Experience in managing 3rd party Vendors and 3rd party delivery partners.
Ability to guide development teams as needed for technical solutions to complex problems.
Ability to create and maintain technical documentation from the beginning of a project through completion.
Demonstrated experience with facilitating change both within IT and in the business.
Proficient with Microsoft Office tools, especially Word, Excel and Project.

Technologies/Infrastructure make up:

NOC side: Ticketing proprietary based system
VOICE Environment: Linux based, all voice services are carrier grade, CISCO
IT Systems: All Windows based

Assets:
Experience working with VOICE Technologies, and reviews.
PMP, ITIL