Personal Banker (safe) 1-Southeast Houston District Job in Houston, Texas US
Personal Banker (safe) 1-Southeast Houston District
Performs a variety of job assignments to develop key skills and gain a working knowledge of the duties of a Personal Banker as a part of the Personal Banker Forward Hire program. Temporary position for PB candidates. This position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations.?Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Our vision is to satisfy all our customers financial needs, help them succeed financially, be known as one of America's great companies and the number-one financial services provider in each of our markets. Come Join Us. As a Personal Banker, you will devote much of your day to building long term relationships with our customers in person and by phone. You will deepen the understanding of our customers financial needs and provide suggestions. While most of the job is performed in the stores, Bankers reach out into the community by placing outbound phone calls to existing clients, visiting businesses, conducting educational seminars, and being active in the community. Our Expectation of our Personal Bankers: Personal Bankers are expected to exceed challenging sales and referral goals by proactively selling products and services to customers and referring customers to other areas of the bank. Every banker has their own scorecard with daily sales and referral goals. You will be rewarded for your success with bonus incentives beyond base salary. Our best Bankers constantly go the extra mile, finding ways to be helpful while still working quickly and efficiently. Bankers have the ability to resolve difficult customer situations effectively while delivering friendly customer service and ensuring the highest level of customer satisfaction. At Wells Fargo, we have an outstanding diverse team. We want people who pitch in and help others enhance their ability to educate our customers. We will provide outstanding training, but it is up to you to learn our products and services. Personal Bankers will develop and improve their skills through regular feedback discussions with supervisors and learn skills which will help further their professional experience and improve their chance for even greater roles in the future. Basic Qualifications: 1+ years of retail sales and 1+ years of customer service experience. Minimum Qualifications: This position requires S.A.F.E. registration at the time of employment. The Nationwide Mortgage Licensing System (NMLS) web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position. Normal work schedules typically fall between 7AM - 6PM. The schedule(s) for this position varies between 8:15a - 6:00p M-F, 9:00a - 5:00p Sat, and may change based on store needs. Preferred Skills: Previous experience in retail sales or the financial industry, previous experience meeting customer satisfaction goals, multilingual speakers are encouraged to apply. ***Bilingual in Spanish preferred*** Wells Fargo is an Affirmative Action and Equal Opportunity Employer M/F/D/V. © 2012 Wells Fargo Bank, N.A. All rights reserved