Personal Injury Claims Technician
The primary tasks of the role are to:
- Manage own portfolio of circa 150 cases to ensure that key performance measures and targets are met in accordance with personal delegated handling authority, referring cases as appropriate
- Establish contact with the customer-claimant-supplier to collect all relevant information to support timely decision making on liability and quantum, ensuring that all contact is professional
- Using the appropriate medium, negotiate a fair and reasonable settlement of the claim to the satisfaction of all parties.
- Ensure that claims handling processes are consistently applied within own caseload and within own areas of responsibility
- Handle referrals from fellow team members as required and seek to transfer skills and knowledge to the team
- Identify opportunities to improve operating efficiency or effectiveness within the claims handling process in order to minimise the cost of claims handling and to optimise customer service.
- Develop self in order to maximise personal contribution to the job.
Our client is looking for a candidate with the following skills and experience:
- Demonstrable competence and excellent knowledge ofhandling motor claims in excess of 150 cases.
- Demonstrable competence and excellent knowledge of motor Personal Injury claims handling in excess of 150 cases
- Demonstrable competence in PI claims with a value in excess of £20k.
Our client is one of the largest employers in the local area, they are employee focussed and a great place to build a career.
A good salary and competitive benefitspackage
Where specific UK qualifications are required we will take into account overseas equivalents.
Please quote Michael Page reference when applying Job ref:MPGX13259788
Michael Page International is a world leading recruitment consultancy.
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