Phone Center Credit Analyst – January 6th, 2013
Chase is a leader in the financial services industry, providing banking, mortgages, credit cards, loans, payment processing and investment services to 50 million customers - 1 out of every 6 Americans. As a division of JPMorgan Chase Co. (NYSE:JPM), we:
- serve 21 million households with consumer banking relationships
- lent $17 billion to small businesses in 2011
- are one of the nation's largest credit card issuers, with more than 64 million credit cards in circulation
- service 8 million mortgage and home equity loans
While we operate across a broad range of businesses, our mission at Chase is quite simple: to be the industry leader in customer service. Our employees put the firm's resources to work every day for our customers.
Chase offers a dynamic environment and the training and support to meet your full potential. Our company is widely recognized as a great place to work, to grow and to invest for the future. Join our team.
To be considered for this position, you must meet the minimum requirements listed. Please be sure that your resume reflects the appropriate experience, if applicable. Those selected for an initial interview will be contacted via the email address supplied on your profile.
As a Phone Center Credit Analyst, you will be handling inbound calls and be responsible for analyzing new credit card applications, requests for credit line increases and conducting new credit request verification to determine credit worthiness. Team Members will make decisions that balance both Risk and Profit by utilizing the applicant's information, reviewing credit bureaus, account behavior and payment patterns. Make outbound calls in order to develop additional aspects of the application with the customer in order to make accurate credit decisions. Must be passionate about providing quality customer service and feel confident adhering to the Chase Corporate lending philosophy and guidelines. Must be results oriented and flexible to change in fast moving environment.
This is for a class start date of 1/6/2013, and will consist of approximately 10 weeks of training. The schedule during training will be Monday-Friday 8am-5pm. Once training is completed, you must be flexible to work a first or second shift. Schedules will start no earlier than 7am and end no later than 7pm - must be available to work either every Saturday or every Sunday.
Leave a Reply
You must be logged in to post a comment.