Portfolio Manager (IT Programs) Job
UnitedHealth Group is an innovative leader in the health and well-being industry, serving more than 55 million Americans. Through our family of companies, we contribute outstanding clinical insight with consumer-friendly services and advanced technology to help people achieve optimal health.
Portfolio Manager (IT Programs)
As part of the Office of the CIO, this individual will be accountable for managing business demand for IT services and ensuring business needs are met / exceeded. Responsibilities will include the coordination of IT Project/Program requests to enable UnitedHealthcare Employer Individual (UHC) and facilitating the capital planning and project prioritization processes from concept through implementation.
Specific responsibilities will include:
- Participating in the strategic planning process for both the business and IT organizations
- Maintaining an 18 - 24 month rolling portfolio of demand
- Assisting in estimation and capital planning activities
- Working with business leaders to identify and frame their IT needs, mapping them to strategic plans and prioritizing them
- Assisting in the creation Business Vision Documents/business cases and CBAs
- Partnering with leaders to determine funding and budget requirements, timing and resources for projects
- Facilitating request intake and ideation process
- Navigating processes for funding and execution of programs
- Engaging with IT to translate business programs into IT programs
- Working with Program and Project Managers to ensure that programs / projects are delivered on-time, on-budget, on benefit and on-quality (and intervening to resolve issues as required)
- Participating in resource management discussions including IT resources, business resources and vendor resources
- Gathering portfolio performance data for the business, analyzing the data and reporting results
- Understanding, evaluating and managing risks to the portfolio
- Facilitating regular on-going portfolio performance review meetings with leaders
- Managing and tracking the IT change agenda relative to the process and organizational change agenda
- Creating status reports and presentations for delivery to executives
- Advocating for the business as it relates to programs and projects
Candidates will possess:
- Experienced in the delivery of technology solutions and deep understanding of business requirements
- Ability to analyze and take action on key performance indicators (KPIs)
- Prior success building collaborative business partner relationships
- Deep working knowledge of how business and IT organizations interact and operate together
- 10 + years experience in developing solutions to business problems
- Knowledge of SDLC processes
- Program and project management experiences
- Experience with capital planning, business case and CBA development
- Ability to translate a business agenda into technology terms and vice-versa
- Demonstrated influencing and negotiation abilities
- Ability to build trust and long-term relationships across both business and IT constituents
- Prior success building effective and collaborative relationships within a highly matrixed environment
- Experience leading diverse resources across multiple programs simultaneously
- Prior experiences delivering on change agendas
- Excellent verbal and written communication skills
- Diplomacy and the ability to manage uncertainty
- Prior portfolio management experiences preferred
- Previous experiences within the healthcare industry (especially Provider or Speciality areas) desired
- Bachelor's degree in related area or equivalent experiences, advanced degree preferred
UnitedHealth Group is working to create the health care system of tomorrow. Already Fortune 25, we are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good. Through our family of businesses and a lot of inspired individuals, we're building a high-performance health care system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant - and built for speed. Come to UnitedHealth Group, and share your ideas and your passion for doing more. We have roles that will fit your skills and knowledge. We have diverse opportunities that will fit your dreams.