Product Manager – Remittances & FX recruitment
Key Result Areas
• Manage the revenue line coming from remittances FX services
• Expand customer base remitting through Mashreq from different channels – branch, MoL, Mobile
• Use latest technologies to drive innovation in the remittance space
• Open new channels to increase remittance volumes revenues
• Establish a strategic roadmap for the bank in the area of remittances FX. This should include product, pricing, distribution, technology process.
• Work closely with the segments distribution channels to ensure the volume revenue objectives are met.
• Conceive, develop execute promotional campaigns across channels to increase penetration.
• Manage the marketing budget effectively so that the objectives are met effectively.
• Develop processes for product delivery and product booking to provide superior customer service while not giving away any operational controls.
Knowledge, Skills and Experience
• MBA preferred
• 7-8 years of relevant experience in Retail Banking - Liabilities
• Experience in remittances / FX is an added advantage, not mandatory
• Strong analytical skills
• Good interpersonal skills