Product Manager Job in Mountain View 94035, California US
eHealthInsurance Services, Inc.
Job Description
Product Manager
LOCATION: Mountain View, CA
COMPANY DESCRIPTION:
An industry innovator over the past decade, eHealth, Inc. is an internet and technology company that is transforming the way health insurance is bought and sold in the United States.
Through eHealthInsurance.com, eHealth has helped over 2 million Americans find the quality health insurance products that best meet their personal needs and budget. eHealthInsurance customers receive personalized quotes from over 180 insurance carriers nationwide, compare plan rates and benefits, read customer reviews, and apply for coverage online. Through PlanPrescriber.com and eHealthMedicare.com, eHealth leverages insightful technology to match Medicare-eligible consumers with the best Medicare products based on their personal medical needs and budget. All of eHealth’s consumer-facing businesses are backed by a dedicated customer care team of highly skilled, licensed professionals.
eHealth is a profitable, publicly-traded company (Nasdaq:EHTH) based in Mountain View, CA. It also maintains offices in San Francisco, CA; Gold River, CA; Maynard, MA; Salt Lake City, UT; and Washington DC
POSITION SUMMARY:
Do you have a passion for eCommerce, exceptional communication, a proven track record for delivering successful projects to market, and the ability to multi-task and thrive in a fast-paced environment?
Then we need you to help invent and deliver site features that will provide our customers with an unparalleled online shopping experience. As a customer-centric, analytics-driven problem solver, you will envision scope, design and lead the development of exciting projects targeting to help consumers find and buy the right health insurance products online.
As a business owner for projects, you will be responsible for every aspect of its success, short term execution to long term strategic planning. The candidate we are looking for must have a relentless attention to details and a persistent focus on customer experience.
ESSENTIAL JOB FUNCTIONS:
- Produce innovative website feature enhancements that improve the customer experience and raise key site metrics.
- Define and execute product roadmaps to meet corporate goals and objectives.
- Define and implement the technology strategy to improve search campaigns and increase sales through SEM and partners channels.
- Use web analytics, market research, behavioral studies, and competitive analysis to drive decision making.
- Write detailed product requirements documents (PRDs) for new functionality.
- Commitment to creating the best consumer experience for the online shopping, application and fulfillment of health insurance products.
- Be the subject matter expert and evangelist of website functionality.
- Lead initiatives from concept thru implementation, driving the schedule, and working with key stakeholders and cross functional teams.
MINIMUM/REQUIRED QUALIFICATIONS:
- 3+ years experience as product manager in a fast paced, consumer oriented, eCommerce environment
- Experience writing MRDs, PRDs, and functional specifications.
- In depth knowledge of eCommerce tactics and customer-centric design
- Very comfortable using web analytics tools and accountable for web conversion metrics.
- Proven track record of taking ownership and driving results on technical projects
- Exceptional communication, analytical and problem solving skills
- Bachelor’s degree in either a technology or business discipline
PREFERRED QUALIFICATIONS:
- Background in health industry and/or insurance
- Experience within a consumer goods/services company
- MBA or MS in a technical discipline a plus
See Job Description
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