Product Specialist
About us:
A Passion to Perform. It’s what drives us. More than a claim, this describes the way we do business. We’re committed to being the best financial services provider in the world, balancing passion with precision to deliver superior solutions for our clients. Key to our success are our employees, who come from 150 different nations and work in 76 different countries around the globe with agile minds, ability to see beyond the obvious and act effectively in an ever-changing global business landscape. We embrace this talent and diversity as it holds a vast potential for creativity and innovation and enables us to continuously learn from each other. At every level agile thinking is nurtured. And at every level agile minds are rewarded with competitive pay, support and opportunities to excel.
Job Title: Product Specialist – FX4Cash APAC
Corporate Title: VP
Department: GTB/Cash Product Management
Location: China - Shanghai
Overview:
Global Transaction Banking (GTB) today is a world-class provider of Cash Management, Trade Finance and Trust and Securities Services for Corporate Clients and Financial Institutions. The whole spectrum of innovative and market-leading Transaction Banking products are promoted by a skilled sales force and serviced by a dedicated team of client service professionals. In addition, GTB maintains a strong Product Management Organization that caters for products, services and infrastructure throughout the product life cycle. GTB employs more than 4,000 professionals in more than 35 countries.
Cash Management / FX4Cash:
The FX4Cash product is an equal joint venture between Global Transaction Banking (GTB) and Global Markets (GM). The FX4Cash team is responsible for building one of the largest new revenue growth streams by leveraging FX payment services to GTB clients. With leading brands in GTB (#1EUR, TOP 5 USD) and in FX (#1 for the last 8 years), Deutsche Bank is well positioned to achieve its goal of becoming a TOP 5 global provider of FX transaction services to GTB clients. Recently the GTB ExCo accepted an aggressive growth plan for FX4Cash that will require incremental resources in terms of budget and people. One area of focus will be Asia Pacific (APAC). FX4Cash must be re-architected to meet the APAC requirements for Corporate Clients. Furthermore, the export centric needs of APAC Corporations require FX4Cash to integrate into Trade Finance and local market receivables workflows to fully capture the needed wallet share.
Role Overview:
The FX4Cash Product Specialist will have primary responsibility for North Asia. Based in China, the individual will be responsible for providing client solutions and the commercial delivery of new functionalities for the FX4Cash application for Corporate and Financial Institution clients in accordance with client and market requirements. Focus is also on the management and development of existing capabilities with clients within the North Asia region.
Given the aggressive revenue plan for the North Asia region and specifically China, it is crucial to track, monitor and co-ordinate the core product delivery with the relevant sales coverage teams. Close collaboration with the local Product Management and global FX4Cash team is also a key to success.
This role requires a good technical background as well as experience of the management of operational workflow. The Product Specialist is also responsible for providing tailored product solutions to clients in conjunction with the relevant sales coverage teams. In addition they provide training, information, marketing material and know-how to the Sales, Implementation Service and Support teams in the region to ensure full integration of FX4Cash into the core product family of GTB. This also means to review regularly core product metrics to monitor product performance.
Reporting Structure :
This position is part of the FX4Cash Product Specialist Team in APAC. Direct reporting line will be to the Regional Head of FX4Cash.
Position Terms Conditions :
The contract will be based on local Terms and Conditions or terms applicable for the staff transfer program. The corporate title for the position would be Vice President.
· Native Mandarin Speaker, Comfortable in describing technical solutions to clients in Mandarin as well as in English.
· Over 6 years experience in Cash Management – preferably with PM or Business/Operations background
· Very good interpersonal and communication skills
· Proven track record of project management skills (complex and ideally multi-country and/or cross-regional projects)
· Ability to make decisions, influence and drive others and work in co-operative manner and find resolutions to product needs
· Strong training and presentation skills. Will require interaction with customers and branch at working and senior level
· Extensive knowledge of the Cash Management Payments and Receivables and/or Trade Finance business in China
· Further Knowledge about CM in any/all Asian countries would be advantageous
· Solid network within GTB, GT and GBS
· Exhibit entrepreneurial thinking and acting at all times, taking ownership for instigating and executing initiatives
· Ability to interact with people from different business/disciplines acting consistently throughout the organisation
· Flexible mindset to work in a challenging and rapidly changing business environment
· A team player with a proactive, innovative mindset, and a professional attitude ready to take on further tasks on a regional level
· Education: University degree or equivalent professional experience
· Language skills: Fluent in Mandarin English other languages in North Asia advantageous.
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