Product Support Admin Clerk Job in Nashville 37211, Tennessee US

LKQ Corporation is the largest nationwide provider of aftermarket collision replacement products, recycled OEM products and refurbished OEM collision replacement products such as wheels, bumper covers and lights. Additionally, we are a leading distributor of paint and body shop supplies.

We serve tens of thousands of collision-repair businesses, mechanical service shops and vehicle dealerships throughout the United States and Canada. We realize that our people are our most valuable asset. They are what sets us apart from our competition. We are in a business that requires a high level of personal customer service and our customers’ perception of the entire company is created by their interaction with our sales and service employees. 

We are currently looking for a Product Support Admin Clerk to join our established and growing company.

As a Product Support Admin Clerk some of your responsibilities will be but not limited to:

·         Receive and prepare New Part Requests from Product Managers for verification and processing by Cataloging personnel. (Process is done in Excel.)

·         Receive New Part Requests from cataloging personnel and prepare upload templates. (Process is done in Excel.)

·         Run prepared New Part Request uploads, verifying data and correcting such errors as may occur. (Process uses Excel, a Windows tool and our system software, Prelude ADS.)

·         Run reports from Prelude ADS for specific purposes as needed. Downloading said reports into Excel and presenting findings as requested.

·         Taking action on Prelude ADS reports as needed.

·         Track various processes used by Cataloging, verifying that said processes are completed properly and in a timely manner.

·         Cross-train with other Cataloging personnel.

·         Working with ZDATA internal maintenance Group.

 

Basic Qualifications:

High School graduate or G.E.D. equivalent preferred.  College coursework desired.

Must demonstrate good interpersonal and telephone communication skills. Must have good verbal and written communication. Have prior general office experience. Must be able to work in cooperation with others.  Must be attentive to detail and ensure accuracy in work assignments.  Must possess good organizational and time management skills. Must have the ability to prioritize and take initiative.

Intermediate or high level MS Excel skills required. Any MS Access skills also a plus. Adaptability – change happens frequently.