Program Manager Job in Charlotte 28117, North Carolina US

Job Title: Program Manager                                                          Department: Sales

Reports To: SR Director Sales, Operations                                     FLSA Status: Exempt

             

 

POSITION SUMMARY

The Program Manager is primarily responsible for aiding the overall sales initiative for our flagship brands including Goo Gone, Homax, Magic, Natural Magic, Stone Care International, and Tile Guard.  The Program Manager supports all aspects of the day to day business with our customer base, not limited to Lowes, Home Depot, Wal-Mart, and Target.  The Program Manger will communicate regularly with Marketing, Operations, Customer Service, Operations, Finance and Accounting on issues regarding our customers, while managing sales analyst. 

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: 

 

Generate and maintain all necessary paperwork to support Lowes and other customers (i.e. setup sheets, weekly POS reports, monthly purchase reports, monthly performance reports, various buyer specific reports, promotional forms, advertising forms, sku maintenance, product listings, org. charts, program details).

·         Coordinating sales presentations, projects, and meetings with internal and external customers to include sales,  marketing, and operations. .

·         Participate in regularly scheduled “stock-out” and SOP meetings and communicate issues (inventory or other).

·         Identifying and assessing areas of improvement and recommending corrective measures to upper management to mitigate losses.

·         Responsible for creating and analyzing forecasts and sales reports.

·         Prepares ad hoc reports to support business analysis, extracts data from database and internal systems for analysis.

·         Maintain/Create point of purchase (POP) materials and assist with training manuals

·         Update the Event Forecast on a weekly basis to allow internal planning functions ample time to react.

·         Obtain and distribute vendor report cards and various sales reports for our customers to necessary contacts within the Homax Group

·         Develop and manage budget process for customer base.

·         Understand how to use JDE and be able to perform tasks such as tracking new store orders, purchase orders and shipments.

·         Assist the Homax Canada team with information and support for Lowes Canada and Walmart Canada account.

·         Lead and organize retailer’s initiatives such as Big Hammer, Data One Sync, and Dotcom business for Lowes and Walmart.

·         Demonstrates knowledge of retail as related to merchandising, logistics, and assortment planning.

·         Develops and manages revenue projections and communicating with appropriate personnel to analyze needs, tracking budgetary verses actual performance.

·         Assist with coordinating customer presentations and planograms.

·         Proficiency or mastery of Lowe’s Vendor DART.

·         Manage any travel and expenses in a responsible manner

·         Other duties as assigned

 

 

SUPERVISORY RESPONSIBILITIES

Assist in the supervision, training and mentorship of Sales Analyst.

 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

 

 

EDUCATION/EXPERIENCE

 

Bachelor’s degree (B.A. or B.S.) from four-year College or university; or equivalent combination of education and experience.

 

COMMUNICATION 

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures/reports/documents, or governmental regulations.  Ability to write reports and business correspondence and speak effectively in front of groups of employees and clients.

 

Reasoning and/or Critical Thinking Ability (Select one of the following)

 

The ability to define problems, collect data, establish facts, and draw valid conclusions.  Ability to interpret an extensive variety of technical instruction.  Constructive thinking and alternative short- to long-term solutions must be considered.  Action plans must be developed and implemented.

 

COMPUTER SKILLS (Select one of the following)

 

•          Advanced ability to operate computers and related software programs.

•          Working knowledge of Sales POS systems.

•          Proficiency with Microsoft Office

•          Proficiency with Salesforce or other CRM software

  

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

This position requires the manual dexterity sufficient to operate phones, computers, and other office equipment.  This person must communicate clearly using the English language to accurately convey information and be able to hear at normal speaking levels both in person and over the telephone.  Vision correctable to 20/40 is required to review written materials

 

Generally good working conditions with little or no exposure to extremes in noises, temperature.  Little or no safety or health hazards.  Minimal lifting or climbing; work performed in an office setting.

 

This job description does not imply that these are the only duties to be performed.  Employees occupying this position will be required to follow any other related instruction and to perform any other job related duties requested by their supervisor.

The Homax Group, Inc.                                                                                                                Program Manager